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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,277 Reviews

2,277 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 02, 2019

Friendly and professional . I was very comfortable leaving and while I waited for my car to get serviced. My car was returned to me rather quickly and was delivered clean and More

by ggoldmartha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 04, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. All the best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 31, 2019

Problems with service department. Ordered 2 catalytic converters for my car. Neither one fit. First time nobody called to tell me. I came to pick up my car thinking it was done hadn't More

by sbianco3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deanna in parts., Harry Parmar
Feb 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Our customers are top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 31, 2019

Service Excellent experience, salesperson knowledgeable and helpful. Then purchased new car after coming in for service and Kevin Bashaw made us aware of abi More

by RAYMONDKLAES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bashaw
Feb 01, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Kevin was able to meet your needs. At Friendly Kia, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 30, 2019

Service vusit After finally completing my service I would say that David Quinn went above and beyond to secure my approval of service. Now that being said I have sp More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Jan 31, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Ed! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear David was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 30, 2019

Brought my Kia in for Service As my car was over heating it was brought to my attention that I needed a new engine. Thankfully It qasnunder warranty and I was given a loaner vehicl More

by Lschug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service
Jan 31, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to David. Happy driving! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 30, 2019

great visit great experience I felt very comfortable and well taken care of! As a woman bringing in my car in, I felt very comfortable with everything. More

by tsampson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 31, 2019 -

Ken Ganley Kia of New Port Richey responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 30, 2019

Great experence Great service very friendly people. Harry Parmar is very professional. I drive from Pinellas Park Fl. because the people and service are outstanding. More

by Kiaserv16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 31, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your review! We really appreciate your business and are so happy that Harry could provide great service to you and your vehicle. We look forward to seeing you again! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 30, 2019

Excellent Service writer was excellent. Very informative personal and i would recommend to others. I paid for up grade gold car wash after service was done. Mr More

by Dsmith818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 31, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 30, 2019

Great service Replace the catalytic converter, works great! Great service great atmosphere, very nice people. Would definitely recommend. They really make you feel More

by Shipwreckalan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diane Borden
Jan 31, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words about our service team. Thank you for choosing Friendly Kia for your vehicle needs. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

January 30, 2019

Oil change Service was done in a timely manner and the staff was helpful and knowledgeable. I will return for future service appointments as I have three Kia veh More

by bradleydanw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 30, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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