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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,277 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,277 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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January 29, 2019
Oil change Everybody was very friendly. My service was completed in a timely manner. When I picked up my car, they had washed and vacuumed it, which I appreciate Everybody was very friendly. My service was completed in a timely manner. When I picked up my car, they had washed and vacuumed it, which I appreciated. I will return for maintenance. More
by NORAKUL
Verified CustomerEmployees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
January 28, 2019
Fix flat tire. Arrived at service center with no scheduled appointment due to having nail in my rear tire. I was waited on right away by one of the service managers Arrived at service center with no scheduled appointment due to having nail in my rear tire. I was waited on right away by one of the service managers who was able to get my tire looked at in a fairly reasonable amount of time. As it turned out they said my tire could not be repaired even though it only had about 300 miles on it. They replaced with a new tire and it was covered by my warranty. I appreciate the prompt service provided. Every body was very attentive and courteous. More
by lrinnier39
Employees Worked With
Don't remember name of Service Manager that helped me. I believe he said he was new and in training.
January 28, 2019
Efficient smooth & friendly., My vehicle was serviced and cleaned on schedule and the gentleman handling my service was knowledgeable & very well mannered. My vehicle re-call was My vehicle was serviced and cleaned on schedule and the gentleman handling my service was knowledgeable & very well mannered. My vehicle re-call was also taken care of. More
by bxbombers
Employees Worked With
Harry Parmar, Kevin Bashaw
January 28, 2019
Very courteous very pleasant Excellent the service department went on and beyond very nice love going there for service I have recommend this location to several people because Excellent the service department went on and beyond very nice love going there for service I have recommend this location to several people because of their customer service it’s great More
by angelaizquierdo58
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
January 28, 2019
Always great service !!!! They greeted me promptly they were jotting down my concerns and handed me off to the rental department in a matter of minutes the rental department wa They greeted me promptly they were jotting down my concerns and handed me off to the rental department in a matter of minutes the rental department was also top-notch I could not of had a better experience I drive out of my way to go to friendly Kia because they’re that good ! More
by rvdan1
Employees Worked With
Bill Sizemore, John Schmidt, Rich Rehkopf, Vince Angelotti, Harry Parmar
January 28, 2019
Took almost 2x as long as I was told I had an appointment at 12, and when I arrived you didn’t have my appointment in the colored, even though I had a confirmation email. I was then t I had an appointment at 12, and when I arrived you didn’t have my appointment in the colored, even though I had a confirmation email. I was then told it would take 1 hour when I originally made the appointment. I was then told 1 hour and 15 minutes. Well it took just under 1 hour and 50 minutes. More
by bernstein103
Employees Worked With
Brian Correa
January 28, 2019
Service was superb. David was fantastic. He ordered a loaner immediately after determining that I needed warranty repair in addition to scheduled service. However, repair David was fantastic. He ordered a loaner immediately after determining that I needed warranty repair in addition to scheduled service. However, repairs were complete in two hous so I returned loaner same day. My Kia was detailed to new condition at no charge. I’m a friendly customer for life. More
by Woody 1007
Employees Worked With
David Quin
January 28, 2019
Very good They were on time, friendly, and got the job done in a reasonable amount of time. Waiting room was comfortable and the coffee was good. They were on time, friendly, and got the job done in a reasonable amount of time. Waiting room was comfortable and the coffee was good. More
by gretagirl
Employees Worked With
David Quinn
January 28, 2019
Five star service I can’t remember the person I worked with! I really bad with names. But he was extremely helpful and polite. I thought it might have been Dave. I can’t remember the person I worked with! I really bad with names. But he was extremely helpful and polite. I thought it might have been Dave. More
by Shipwreckalan
Employees Worked With
I do believe the person’s name was Dave.
January 28, 2019
Very friendly team was able to accommodate my needs and did I was very pleased with the overall service. The environment sets a pleasant tone where the customer is priority. I appreciate all that you do. I was very pleased with the overall service. The environment sets a pleasant tone where the customer is priority. I appreciate all that you do. More
by CORRMURR
Employees Worked With
Joe Vickers, John Schmidt, Cody Brogdon
