Ken Ganley Kia of New Port Richey - Service Center

Complete Great work. Even got my pinstriping fixed which had been forgotten on the prior visit. And, as always my car came back to me clean. Great work. Even got my pinstriping fixed which had been forgotten on the prior visit. And, as always my car came back to me clean. More

first oil change I was in and out of the service area in less than 30 minutes for an oil change and tires rotated. I thought it would be an hour or more. I was in and out of the service area in less than 30 minutes for an oil change and tires rotated. I thought it would be an hour or more. More

Good but busy Made an appointment for service, software upgrade and it took some time for these to be finished, over 2 hours. Waiting area was average but probably Made an appointment for service, software upgrade and it took some time for these to be finished, over 2 hours. Waiting area was average but probably felt worse than it was as the dealership was over busy that day. Coffee maxhine was not in working order. I had the car washed before arriving (this took about 1 hour 15 minutes) at their wash station so didn’t have to also wait for the complimentary wash. More

I was there for recall service. I was there for recall service, all of the work was completed within the time frame Cody gave me when I arrived including a free car wash. I was there for recall service, all of the work was completed within the time frame Cody gave me when I arrived including a free car wash. More

Made it painless After being sideswiped by an 18 wheeler on a major highway headed into Florida, we had major damage to the whole right side of our 2016 Kia Sorento. A After being sideswiped by an 18 wheeler on a major highway headed into Florida, we had major damage to the whole right side of our 2016 Kia Sorento. A call into Brian Bain at Friendly Kia of New Port Richey was a painless procedure. Our insurance was in touch with him, they worked out the details, we dropped off the car before Christmas and picked it up 2 weeks later looking brand new. Brian was professional, efficient, friendly, and caring. A great employee to have working with the public, especially when an accident leaves you upset and confused. If we lived here year round, this would be our dealership! More

Great! I brought my car in because my car was loosing power/acceleration and they were completely booked. Not only did they get me in that day but I was also I brought my car in because my car was loosing power/acceleration and they were completely booked. Not only did they get me in that day but I was also given a “loner” vehicle until my vehicle was fixed. The staff was extremely friendly especially Harry. When I first arrived, the staff was extremely busy and a well, dressed gentleman saw me standing there and came out from his office to help me. I thought that was extremely nice of him. More

Great experience The gentleman took very good care of me , my car was finished in a timely manner I would definitely recommend friendly Kia service dept! Thank you The gentleman took very good care of me , my car was finished in a timely manner I would definitely recommend friendly Kia service dept! Thank you More

Service Very professional. I was in a hurry and the service writer got me in and out quickly. And they repaired my tire at no charge. Very professional. I was in a hurry and the service writer got me in and out quickly. And they repaired my tire at no charge. More

Quick service even being squeezed in Friendly Kia was very busy but able to squeeze me in. I was told 1 1/2 -2 hrs. I was out in 1 1/2 hrs. Service was polite and helpful. Cody was also a Friendly Kia was very busy but able to squeeze me in. I was told 1 1/2 -2 hrs. I was out in 1 1/2 hrs. Service was polite and helpful. Cody was also able to find a coupon to save me a few bucks. More

Maintenance Alignment Kia Optima SX The service department was very busy on 12/31 and Kenan and John Schmidt went out of their way to accommodate my need to get a maintenance alignment a The service department was very busy on 12/31 and Kenan and John Schmidt went out of their way to accommodate my need to get a maintenance alignment after getting new tires put on my 2011 Kia Optima SX. The services that John Schmidt and his team have provided me over the last 7 years has been exceptional. I have several friends who own a luxury vehicle and can't say the same about their experience. Reliability, service and overall cost of ownership, you can't beat Friendly Kia!!!! It's the people combined with a reliable product that makes the difference. More