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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,289 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,289 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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January 04, 2019
Quick service even being squeezed in Friendly Kia was very busy but able to squeeze me in. I was told 1 1/2 -2 hrs. I was out in 1 1/2 hrs. Service was polite and helpful. Cody was also a Friendly Kia was very busy but able to squeeze me in. I was told 1 1/2 -2 hrs. I was out in 1 1/2 hrs. Service was polite and helpful. Cody was also able to find a coupon to save me a few bucks. More
by lisadll24
Verified CustomerEmployees Worked With
Cody Brogdon
January 03, 2019
Maintenance Alignment Kia Optima SX The service department was very busy on 12/31 and Kenan and John Schmidt went out of their way to accommodate my need to get a maintenance alignment a The service department was very busy on 12/31 and Kenan and John Schmidt went out of their way to accommodate my need to get a maintenance alignment after getting new tires put on my 2011 Kia Optima SX. The services that John Schmidt and his team have provided me over the last 7 years has been exceptional. I have several friends who own a luxury vehicle and can't say the same about their experience. Reliability, service and overall cost of ownership, you can't beat Friendly Kia!!!! It's the people combined with a reliable product that makes the difference. More
by LSOLIEN63
Employees Worked With
John Schmidt, Kenan Smiley
January 02, 2019
Oil change and tire rotation. Friendly service. Nice waiting room. Quality service, oil change and tire rotation. Would definitely recommend this dealership. Free car wash made my Friendly service. Nice waiting room. Quality service, oil change and tire rotation. Would definitely recommend this dealership. Free car wash made my car look new. More
by akluvm
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
January 02, 2019
Satisfied It was nice to be somewhere you know your going to get good honest service. The security of knowing when you leave that your driving away in a safe re It was nice to be somewhere you know your going to get good honest service. The security of knowing when you leave that your driving away in a safe reliable vehicle. More
by bobbysplace27
Employees Worked With
David Quinn
January 01, 2019
Service I received great service, everyone is so friendly and professional. My car looks great and I am very pleased this time around. I brought my sister in I received great service, everyone is so friendly and professional. My car looks great and I am very pleased this time around. I brought my sister in to buy a cat and that was the best experience she has ever had. Great company to do business with. More
by wrsguida
Employees Worked With
Dannny Harrison, Cody Brogdon
December 31, 2018
Fast Service Comfortable waiting room, great customer service and my car was done within the time they said. I will definitely go to this dealership in the future. Comfortable waiting room, great customer service and my car was done within the time they said. I will definitely go to this dealership in the future. More
by VALS4CON
Employees Worked With
Harry Parmar
December 31, 2018
Great service David helped me and he had helped me before. He is always very pleasant and helpful. Always keeps me informed on the status of my visit. Always smilin David helped me and he had helped me before. He is always very pleasant and helpful. Always keeps me informed on the status of my visit. Always smiling. Great customer service every time. Thank you More
by GONZALEZJULISSA7272
Employees Worked With
David Cawthon
December 31, 2018
Awesome Service! Completed my warrantany issue picked up and delivered my vehicle. Awesome Dealer, awesome work! Prompt and always friendly, had follow up call to pick Completed my warrantany issue picked up and delivered my vehicle. Awesome Dealer, awesome work! Prompt and always friendly, had follow up call to pick up car and returned timely! More
by Stinger
Employees Worked With
Kenan Smiley
December 31, 2018
7500 mile service. The folks at Friendly Kia do work had to please their clients. Our visit was to have the 12 Month/7500 mile service performed, change engine oil and f The folks at Friendly Kia do work had to please their clients. Our visit was to have the 12 Month/7500 mile service performed, change engine oil and filter, rotate tires, multi point inspection. An appointment was scheduled for Friday 12/28/2018 at 1PM. We arrived a little early and we were greated promptly and directed to our service advisor, Cody. Cody created our repair order and indicated it would take about 90 minutes to process our vehicle, including the comp car wash. The actual working time was closer to 2 hours. I have 3 issues that keep me from a 5 star visit 1. When the appointment was scheduled, I asked the woman who scheduled my visit for a price quote on the 7500 mile service. She quoted me 34.95 plus tax and fees, which I took for $40 out the door. Actual cost was $49 and change...I voiced my concern and Cody responded as a professional and made an adjustment to meet my expectations. 2. Upon my return home, as I was looking the vehicle over, I find that the tires were not rotated. I called Cody Saturday morning and explained the situatuon. Again, he was professional, offered an apology, and we agreed that I would bring the car back on Monday, which ment another trip from North Weeki Wachee 3. The length of time to perform the original service was just too long. If you are going to display Express Service, you should have a dedcated process for express. Thanks you and I hope this helps. More
by edmarsi
Employees Worked With
Cody Brogdon
December 29, 2018
They took the time to explain Was good ..they were helpful . and to the point. Took the time to explain what was wrong with car. And what needef to be done on it. Was good ..they were helpful . and to the point. Took the time to explain what was wrong with car. And what needef to be done on it. More
by rnilsa
