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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,291 Reviews

2,291 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 18, 2018

Service was excellent; prices are a little too high! I always bring my car for service here. The people who work in service are friendly. Harry totally explains everything fully and tries his hardest to More

by CARMELASARDOGANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 18, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks, Carmela! We're pleased to hear that your service visit went so smoothly! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 17, 2018

Great people, great communication, great service Love the people at Friendly Kia . I always have great service . My car was under warranty, I was offered a loaner . When my car was repaired, it was More

by HAPPYGRACE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Ely, John Gilliss, Jon Michael Coakley, Vince Angelotti, Cody Brogdon
Dec 18, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 17, 2018

Addressed recalls and maintenance Initially, I was disappointed that I was given a appointment in the recall parts were not present at the dealership when I arrived. The service rep w More

by Shmamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 18, 2018 -

Ken Ganley Kia of New Port Richey responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 16, 2018

Fast thorough and friendly I had to bring my car in a half hour earlier than my appointment because something came up and I needed to be somewhere by 5pm. I told my attendant no More

by skattique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cawthon, Melody Fascher
Dec 17, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get to your other appointments. We'll be sure to pass your thanks on to our service staff. We look forward to working with you in the future. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 14, 2018

Car service Servce man was very kind and curt Roy’s. He listened to what I wanted done and was very helpful. I would highly recommend him More

by LWIRSHELS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Dec 15, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your recommendation! We're pleased that everything went so well for you. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 14, 2018

Excellent My Service Rep Cody Brogdon was able to not only order the part but then schedule the repair and get me back on the road quickly which was important t More

by danbe1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 15, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your excellent feedback! We appreciate you and look forward to seeing you at your next service appointment! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 14, 2018

Punctual, Competent, Professional and Courteous Service I arrived promptly at the service appointment time. I was expected and greeted by name. The car immediately went to service and I was made comfortable More

by rchunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 15, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 13, 2018

They go the extra mile. Our Optima was in for service due to the ABS warning light. Light went off on the way to Friendly Kia but they were kind and did a thorough check of t More

by Rick Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn., John Schmidt, Melissa Drake
Dec 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your review, Rick! Happy customers are our goal and our mission at Friendly Kia, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 12, 2018

Service excellent, prices competitive. My car had an issue and needed fix ASAP. They had my car fixed while I was at work. TY NPR Kia. More

by BXENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 12, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

December 12, 2018

Lube ,oil ,filter Met promptly and car was ready in a little over an hour. Had tires balanced and rotated along with Lube oil, and filter. Customer lounge had all you n More

by JIM.ENGLERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, Adrian Behrends
Dec 12, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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