Ken Ganley Kia of New Port Richey - Service Center

Overall ok The staff was friendly but very vague on explaining the process and also letting me know how the warranty worked on the tires since my vehicle is a 20 The staff was friendly but very vague on explaining the process and also letting me know how the warranty worked on the tires since my vehicle is a 2019 they just said go ahead take a seat we will be with you in a little while about one hour or two later they came in said your car is done and that’s it very impersonal but no one was rude. More

It’s called Friendly for a reason I’ve only had my car a short time and have had to go to the dealership 3 times. Twice for things that had nothing to do with problems with the car and I’ve only had my car a short time and have had to go to the dealership 3 times. Twice for things that had nothing to do with problems with the car and once for my first service. I’m always greeted immediately, offered something to drink and told a time frame that my vehicle would be ready. I drove over an hour to buy my vehicle here due to a recommendation and will continue not only servicing my car here but will be buying future vehicles here. More

Service Came to the dealership for a recall incident - work was completed on time, this was completely within the time frame that was stated upon arrival - ap Came to the dealership for a recall incident - work was completed on time, this was completely within the time frame that was stated upon arrival - approximately 1 hour. More

Quick Service I had an appt. for 2:30 on 11/16 for oil change. Arrived at 1:30 because the traffic from Clearwater less than expected ,so I took a chance that I c I had an appt. for 2:30 on 11/16 for oil change. Arrived at 1:30 because the traffic from Clearwater less than expected ,so I took a chance that I could be taken early .Anthony was at the desk , and even though it was a very busy day, he said he'd work on squeezing me in early. I understood and prepared myself for a long wait .Was surprised to get my car by 3:15 , washed and oil change done ! I'm very happy with Friendly KIA and will continue to call you in the future! Service and personelle are excellent especially Anthony Aquino !!! More

Friendly Kia always the best Been a twenty year customer and Friendly Kia never lets you leave unsatisfied. From sales to service they are ready to try their best to pleae the cus Been a twenty year customer and Friendly Kia never lets you leave unsatisfied. From sales to service they are ready to try their best to pleae the customer. Plus, John's committment to the community spans the years. More

Service Fast and friendly service guys...david was great to deal with...would recommend their facility.....very accommodating...my car was clean upon pick up. Fast and friendly service guys...david was great to deal with...would recommend their facility.....very accommodating...my car was clean upon pick up...happy More

Excellance!!!!! Always quick, reasonable and professional. Best dealership I have ever been to, The lounge is so comfortable and clean. You always feel welcome and a Always quick, reasonable and professional. Best dealership I have ever been to, The lounge is so comfortable and clean. You always feel welcome and a valued customer. More

Fast service Excellent customer service. In and out with no appointment for a last minute trip. My service advisor was very helpful and knowledgeable. Will always Excellent customer service. In and out with no appointment for a last minute trip. My service advisor was very helpful and knowledgeable. Will always come here for service. More

45,000 mile service David Quinn went "the extra mile" to see that my questions were answered and resolved all issues on the spot. I hereby nominate him for recognition i David Quinn went "the extra mile" to see that my questions were answered and resolved all issues on the spot. I hereby nominate him for recognition in Kia's employee reward program More

Quick fast service and a pleasant experience First, the customer lounge was very comfortable and had great amenities. It made waiting for my vehicle a comfortable experience. Second, I was told t First, the customer lounge was very comfortable and had great amenities. It made waiting for my vehicle a comfortable experience. Second, I was told that my car would be ready in about an hour and a half, but it was ready in just an hour. Lastly, I went outside to look at the vehicles and I received a call to tell me my car was ready because I wasn't in the lounge. All in all, just a fantastic service experience! I'll always bring by Forte to Friendly for service. Wouldn't trust it to anyone else. More