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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,291 Reviews

2,291 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 12, 2018

Timely Service Honored my appointment and completed service in a timely manner.it was easy to deal with this dealership and would recommend them to others needing se More

by cinski58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Nov 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your kind words and recommendation! Please come and see us again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 12, 2018

Oil change Had appointment and took over an hour for just an oil change. Not happy. After an hour I went and asked the guy who took my cars information and asked More

by JAN2BOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santos Rivera
Nov 28, 2018 -

Ken Ganley Kia of New Port Richey responded

I apologize for the wait. Please contact me directly if you'd like to discuss this further. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 12, 2018

Very friendly service I went in for an oil change and walked out with a brand new Soul with a better interest rate and a lower payment than my previous Soul which was only More

by Dwatrous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Correa, Donald Smith, Mike Mcknight
Nov 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Congratulations on your new car! We're pleased to hear that your visit was so positive! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 12, 2018

There for a oil change Was not greeted right away like they use to do. Service was fast but the car wash was down so no car wash. T.y. More

by ALBEE7R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not going to name the person that toke care of me
Nov 14, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your feedback. I’m sorry to hear that you were not greeted promptly upon arrival. Please reach out to me so that I can make things right by you. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 12, 2018

Service Department The service was top rate. Harry Parmar saved the day. Replacing the damaged part took less than an hour. My sales man never even told me about the fir More

by tsweeney2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 13, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 09, 2018

Great service I went in for a leak in my tire and after inspection they found that it was in the sidewalk. They automatically called the tire manufacturer to see if More

by jmichelleparker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Nov 11, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 09, 2018

Friendly, indeed! Everyone I’ve encountered has been extremely helpful. Time is always taken to explain and the associates are never in a rush to show me around or wher More

by valslusher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 11, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 09, 2018

Competent Excellent service associate. Reasonable amount of time to complete service. Harry made sure all issues addressed and even had car washed. Shouldnt More

by uwtherapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 11, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 08, 2018

A great group of people working together The team works well together all employees are helpful and special to work with all the time.. I always have a wonderful time at the dealership.Friend More

by Ronney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daviv Quinn *****, Diane Borden, Amgad "JB" Khalil
Nov 08, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 08, 2018

Good customer service Good customer service. Went in for an oil change came out with no pushing of other services. Will be back kik for a car wash More

by HOOCHEMOMMA49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 08, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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