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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,292 Reviews

2,292 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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November 02, 2018

Prompt courteous great service Service representative David Quinn said was helpful in describing work suggested for my KIA. Was in for a recall. Service was done in quickly. Cus More

by DANDRWATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 02, 2018

Great Experience! Had a great experience! Everyone is so nice and professional! I’ll continue too keep using Friendly Kia for all of my sevice needs! Thanks too everyon More

by Maxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kind words! We look forward to your next visit! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 02, 2018

Service Harry was very helpful , friendly and professional. He had my car in right away and took the time to go over everything about my car with me More

by samscollo78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

We're happy to hear that everything went well for you! Thanks for coming in. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 01, 2018

Good work as always I got warned that there was a backup when I got to the service center so the wait wasn't a surprise. And directed me to Brian Bain to deal with the pa More

by therat1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop, John Schmidt
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your review! It was our pleasure to take care of you! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 01, 2018

Enjoyable Service is always fast and friendly and they do an excellent job. You can tell they truly care about their customers and go out of their way to make y More

by VALERIEKMILLER111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

November 01, 2018

Friendly Service Service is good and thorough. But slow. Took in for oil change and rotation. Asked them to look at a problem with the seat, which they found nothing w More

by don.rennard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Nov 06, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your comments. I’m sorry to hear about the wait you experienced. If you would like to discuss this experience further, please give me a call. Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 31, 2018

Great service First time using the Dealership for my new vehicle. Everyone very friendly and waiting area is nice. Free WiFi is awesome. Had to wait a little while More

by tarpondave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who my service advisor was.
Nov 01, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 31, 2018

Everything I asked of them was completed. Was consulted pric Was a perfect visit to a dealership. Prices were expained in great detail. Cas was cleaned and like new when I got it back. Very happy and satisfied More

by amanofnite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Santos Rivera, Harry Parmar
Nov 01, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 30, 2018

No hassel All around great! Made an appointment, showed up, took me in right away. Waiting area was very nice, food, tv, what else could you ask for? More

by strangeliz54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 30, 2018

Oil change Service was great didn't have to wait long. Clean and friendly service center. Friendly and helpful staff. Visit was all round a pleasant experience.. More

by LFITTS228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 31, 2018 -

Ken Ganley Kia of New Port Richey responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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