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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,291 Reviews

2,291 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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October 19, 2018

Garage employees are terrible Your mechanics and parts department are terrible they always f something up and my wife and I always have to come back to get things fixed that shoul More

by JENANDJAMES515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar
Oct 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. If you would like to discuss your experience further, please reach out to me when you can. Thank you, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 18, 2018

Never disaapointed I recently brought my 2016 Sorento in for routine maintenance and a "noise" in one of the wheels. They diagnosed/fixed the problem and finished the wo More

by PETER.DEVECCHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Santos Rivera
Oct 18, 2018 -

Ken Ganley Kia of New Port Richey responded

Peter, thank you for this great review! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every experience with us should be. We are sincerely grateful for your business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 18, 2018

Satisfied I got my car soon after I arrived to pick it up .The driver who picked me up was nice and courteous!It was a good experience! Thank you! More

by leconteorama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schmidt, Jon Michael Coakley, Marc Anthony Romero, Rich Rehkopf, Amgad "JB" Khalil, Cody Brogdon, Santos Rivera, Harry Parmar
Oct 22, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your kind words! Please let us know if we can assist you again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 17, 2018

Awesome I always have an amazing experience a Kia! They never try to sell me something that I do not need. I thank you very much for everything they do. More

by ANGEVELLUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 17, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 17, 2018

Odor from AC issue John & the entire team that were involved I believe went above & beyond to get our issue fixed they were always very nice to me! It's appreciated more More

by Joanne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Two very pretty nice young ladies D'Elia and Nicollet both helped me check in and check out with the cars such a very pleasant ladies to work with!!, David Cawthon, John Schmidt, Melissa Drake
Oct 17, 2018 -

Ken Ganley Kia of New Port Richey responded

Joanne, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for coming in, and we look forward to your continued business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 16, 2018

Very helpful & friendly. Was very happy with my service. Had a problem they fixed it ASAP Went in for my first oil change and service. Very friendly & kept me updated. More

by KODIJENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hardev Parmar /4458
Oct 16, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words about our service team! Thank you for choosing us for your vehicle needs. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 16, 2018

Went above and beyond expectations! There were scuff marks on hood and the detail guy did a fantastic job buffing them out. I am a picky person and the quality of his work exceeded my ex More

by lucysinkovits11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Oct 16, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 15, 2018

Kia Recall My kia soul had a recall and I went here to get it fixed, the people are nice, outgoing, and friendly. I Love this place! More

by senatore.paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt, Accounting Fax Machine, Body Shop, Jobs ., John Schmidt, Rich Rehkopf, Cody Brogdon, Santos Rivera, Harry Parmar
Oct 15, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your review! We really appreciate your business and are so happy that our staff could provide great service to you and your vehicle. We look forward to seeing you again! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 15, 2018

Great experience Get my oil changed at friendly Kia is always a great experience. I will continue to go back to Friendly Kia for all mmy service needs. More

by kristan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooke, Kenan Smiley
Oct 15, 2018 -

Ken Ganley Kia of New Port Richey responded

Kristan, thank you! We can't tell you how much we appreciate your customer loyalty! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

October 15, 2018

Quality Service Every visit to Friendly Kia is always a quality experience. Friendly staff, the service is always great , and not too long of a wait time. More

by kenyagarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Rivera
Oct 15, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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