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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,281 Reviews

2,281 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 20, 2025

Everything I go to the dealership, I receive the best care! I'm waited on quickly and the service doesn't take very long! More

by Myutopia32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindeman, Bill
May 24, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently receive great care and prompt service when you visit. We truly appreciate your loyalty and look forward to continuing to provide you with the best experience every time! Katharine Stahl

May 19, 2025

Michael was amazing and solved mi issues with the car. Thanks for helping me on the dealer More

by alfonsorosariod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 22, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We’re so glad Michael was able to help and get everything resolved for you. We’ll be sure to pass along your kind words to him. Don’t hesitate to reach out if you need anything in the future—we’re always here to help! Katharine Stahl

May 17, 2025

Mr. Palmar, service advisor was extremely professional and delivered top notch service as always. Ken Ganley Kia ( formerly Friendly Kia) continues high valued consistency. More

by felipejr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Palmar
May 20, 2025 -

Ken Ganley Kia of New Port Richey responded

Hi, we're happy to hear you had such a positive experience with Palmar! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

William Linder man is the best around ! Handled all of our service needs every time. Very happy! More

by ovillalta61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're so glad to hear that William Linderman continues to take excellent care of you. Your satisfaction means a lot to us, and we appreciate your loyalty. We'll be sure to pass along your kind words to William! Katharine Stahl

May 15, 2025

Nice clean waiting area and prompt friendly service. We love our Kia and are glad to have a dependable local dealership. More

by revpete51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel DeAlmeida
May 18, 2025 -

Ken Ganley Kia of New Port Richey responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

The cost for an oil and oil filter change is extremely high. I've owned numerous Hondas, including the one I traded in for my 2025 K5, and their dealerships charge at least 20% less while using name brand More

by kahowe72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name that I remember
May 18, 2025 -

Ken Ganley Kia of New Port Richey responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia New Port Richey did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 14, 2025

Good experience. Was told they would also wash my vehicle but wasn't done. This is the second time this has happened. More

by rob93790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 17, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback and for sharing your experience. We're glad to hear the overall visit was good, but we sincerely apologize for the missed car wash—especially since it’s not the first time. That’s not the level of service we aim to provide, and we understand how frustrating it can be when expectations aren’t met. We’ll be sure to address this with our team to help ensure it doesn’t happen again. We truly appreciate your business and hope to have the opportunity to provide a flawless experience next time. Katharine Stahl

May 14, 2025

I had an outstanding experience at the KIA dealership! What began as a routine maintenance visit for my 2023 Kia Carnival Prestige SX turned into something unexpectedly amazing—I drove away in a fabulous More

by savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Livia Portela Ruiseco, Shany Chughtai, Yeral
May 17, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for this incredible review! We’re absolutely thrilled to hear how your routine maintenance visit turned into such a memorable and exciting experience. It’s wonderful to know that Livia and Shany went above and beyond to help you find the perfect upgrade, and that our entire team made you feel welcomed, informed, and valued every step of the way. We’re glad you enjoyed the amenities and the atmosphere, and we truly appreciate your kind words and recommendation. Enjoy every mile in your new 2025 Kia Carnival Hybrid SX — we’re honored to be part of your journey! Katharine Stahl

May 13, 2025

Great service. Reasonable prices. Fast service. Friendly representative. Will be back next service time with my telluride. More

by Dstclair49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 16, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the fantastic review! We're so glad to hear you had great, fast service with reasonable prices, and that our team was friendly and helpful. We look forward to seeing you again when it’s time for your next service with your Telluride! If you need anything in the meantime, don’t hesitate to reach out! Katharine Stahl

May 13, 2025

Very nice dealer ship! Everyone was pleasant and helpful. I would recommend them to anyone. More

by Kwane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Diane
May 16, 2025 -

Ken Ganley Kia of New Port Richey responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.