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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,319 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,319 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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August 06, 2018
Friendlist place i know They treated me like family. Explained what their were doing before hand. Walked me to my car.we shared stories of our families and favorite movies They treated me like family. Explained what their were doing before hand. Walked me to my car.we shared stories of our families and favorite movies More
by jodipack
Verified CustomerEmployees Worked With
John Schmidt
August 06, 2018
Oul change Excellent service and I would recommend Friendly Kia. I have told family and friend of the excellent experience I had in purchasing and service at Fri Excellent service and I would recommend Friendly Kia. I have told family and friend of the excellent experience I had in purchasing and service at Friendly Kia. More
by marcmajzoub
Employees Worked With
John Schmidt
August 06, 2018
Swift service I was in and out in less than an hour for an oil change. Can’t beat that. Plus my service advisor was extremely polite and efficient. I was in and out in less than an hour for an oil change. Can’t beat that. Plus my service advisor was extremely polite and efficient. More
by mjo1121
Employees Worked With
Douglas
August 06, 2018
Excellent customer service The service people take care you as soon as you park. Find out what you need and start the process to take your car. I never have a problem is thi The service people take care you as soon as you park. Find out what you need and start the process to take your car. I never have a problem is this dealer. Very friendly. The waiting room is very comfortable and plenty of snacks and berverages to make you del very comfortable. I recommend this dealer. More
by MG16MARIA
Employees Worked With
John Schmidt
August 06, 2018
Oil change I always receive excellent service and Doug was wonderful he kept me informed on everything and explained everything so I understood. I’ll love for Do I always receive excellent service and Doug was wonderful he kept me informed on everything and explained everything so I understood. I’ll love for Doug to be my service guy again More
by Shon
Employees Worked With
Doug was wonderful and kept me updated at all times, Vince Angelotti
August 06, 2018
Fixed issue in a short amount of time. Kept in touch by texting so I knew what was going on and where they were in fixing my car. Estimate was off by $200.00 but would have cost a lot more Kept in touch by texting so I knew what was going on and where they were in fixing my car. Estimate was off by $200.00 but would have cost a lot more if I had waited and done it later. Live up to their name Friendly!! More
by Mrs. H
Employees Worked With
Harry, John Schmidt
August 06, 2018
Great service I was at Friendly Kia for service. I was not planning on a new car anytime soon. Greg Lapino sought me out and asked nicely if he could go over some t I was at Friendly Kia for service. I was not planning on a new car anytime soon. Greg Lapino sought me out and asked nicely if he could go over some things with me. I said no but he gently persisted and it was fine. I had high mileage and so I listened. He showed me in black and white how he can put me in a new car with little to no out of pocket. I leased instead of purchasing. I LOVE my new car!! More
by nolalady78
Employees Worked With
Greg Lapina (sales) and Tony (finance)
August 04, 2018
not the best every service call leads to problems - money being taken - shooting glasses being taken - door handles being broken and not being repaired service every service call leads to problems - money being taken - shooting glasses being taken - door handles being broken and not being repaired service staff make it your problem - service manager response it's stupid to leave anything of value in your car - whats stupid is spending my money to be told I am stupid and dealing with a dealer that you need to take everything out of your car so that there is nothing to steal - some how they miss that it is my car and my stuff the same service manager said he could not understand my problem with the door handle - there is no charge - wed.while in for service the part was broken - i went home with an unknown problem - the next day back to friendly for 3 hours - what is hourly rate -is my time of no value More
by lolhill64
Employees Worked With
John Schmidt
August 04, 2018
Service not great Bought a vehicle from kia(used). Before I even made it home I had issues with vibration at lights. Called and reported to sales rep . Brought it in a Bought a vehicle from kia(used). Before I even made it home I had issues with vibration at lights. Called and reported to sales rep . Brought it in a week later to have this looked at and I was asked what I thought was the issue. I told them a list of what I read could possibly be the issue. I received a call later that day and was told that my vehicle was done. They did one thing on the list and tried to pass that off as fixed. They then told me it was the nature of my vehicle. I told them they were incorrect a my buddy had bought the matching vehicle so the the vin # only being 600 difference. During sale and trying to dicker a better deal I was told there was a 100+ check they did before they sell vehicles. I found that to be untrue as the radiator res. Was bone dry when I popped the hood. So I'm a bit sceptical about Kia and their services. More
by tlgoose
Employees Worked With
Anthony Dabrowski, Emmanuel Thompson, Matt Cogswell
August 03, 2018
Oil change Service was quick, they didn't do anything I didn't ask for. Offered some maintenance to be done in the future. Travis was helpful.. ..... Service was quick, they didn't do anything I didn't ask for. Offered some maintenance to be done in the future. Travis was helpful.. ..... More
by BLK05301
Employees Worked With
Christina Latimer
