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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,319 Reviews

2,319 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 03, 2018

Fast and efficient service I arrived on time for my appointment to have car service. Before I could finish reading morning paper the work was completed. Very friendly service More

by ancmhc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 06, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 03, 2018

Great job! Went in for first service....quick and easy, and best of all FREE! Staff was excellent, making for a trouble free relaxing Tuesday morning experience More

by gabemojay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Body Shop
Aug 06, 2018 -

Ken Ganley Kia of New Port Richey responded

We're so happy to hear about your positive experience with us! Thanks for your review! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 03, 2018

2 1/2 HRs waiting on oil change and made appt 2 weeks ago For 2 1/2 HRs all I heard ur car almost done . Travis pulled my car up and for some reason said 2014 when it was 2018. He also told me that I would ha More

by JOYC..ERAMSEY316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel Thompson
August 02, 2018

Quick and easy I was greeted by a serviceman immediately and they had all service records ready. They took it back very quickly and completed the oil change in abou More

by erin.mcmillen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis?
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate you taking the time to leave us this great feedback.  At our dealership, we value our customers and we look forward to seeing you on your next visit! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 02, 2018

Fast, friendly service. I was pleasantly surprised with the fast friendly service I received at Friendly Kia. I was concerned my alternator was having problems, after a tho More

by JMALONEY821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to attend to your vehicle needs! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 02, 2018

As usual my service was fast, clean and on time We had just taken our 2010 KIA Soul which we bought new from Ed in for service and after talking with Greg Lapina we decided to lease a 2018 Cadenza. More

by NORMANDEROCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Michael Coakley
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 01, 2018

Always A Pleasure I have bragged about my Kia and the service SOOO much. I have 3 associates that have purchased kia's from crown Kia. Of course my experience with Frie More

by shebababy333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shambaugh and Doug.
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for stopping by to leave this incredible review. Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

August 01, 2018

AC fix Friendly, professional, timely. Everyone in the service department is great. They knew what was wrong, scheduled a loaner car, and fixed my car in the More

by Happyfriendly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the service you received from us. I will share your comments with Keenan and Josue, and if there is anything more that we can do please come back and see us again. Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 31, 2018

Amazing Service I experienced great service from walking in to speak to a representative concerning my 8 a.m. appointment, to the time the service was complete and th More

by Hunts2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis .... although I don't know his last name, he worked on Saturday 08/28/2018
Aug 01, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you, and I will pass your feedback along to the team! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

Great experience Called at last minute with battery problem car would not start. Took care of the battery and were able to do an oil change last minute. Thank you More

by WEATHERBOBFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

We are so glad we could take care of all of your needs at Friendly Kia. Thank you for giving this feedback; we will be sure to share it with the team! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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