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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,319 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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2,319 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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July 30, 2018

Air Conditioning Repair The service department is outstanding here. They take care of all your needs. And then offer extras too! Thank you! I tell all my friends and family a More

by hiimdori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolette in lianer cars is so friendly too. And New Douglass works very hard. He’s very professional and sincere.., John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Hiimdori, thank you for your kind words. We feel our service department is what makes Friendly Kia special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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July 30, 2018

Great , everyone was very nice, the Wait was long but other then that had a good experience and was satisfied with my car and service More

by Santellcarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your great review, Carol. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

More
July 30, 2018

Routine service visit Great experience I would highly recommend them to all my friends and family.. waiting area was very clean with complimentary coffe soft drinks and dou More

by smackay53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Michael Coakley
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

Quality Service Prepared when I pulled in. Explained what was going to be done. Gave me updates and completed work on time. Very professional and quality experience. More

by lovejoydj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your positive review and recommendation! We take pride in customer service and we always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

More
July 30, 2018

Great service! Very friendly, courteous service. Complimentary drinks and donuts great! All the staff were very upbeat and helpful. Comfortable waiting area. Love t More

by Marciajax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

We are thrilled to hear that you enjoyed your service experience. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 30, 2018

happy w/ the unexpected visit that I made to Friendly KIA I did not have an appointment .......but an issue that I felt needed addressed. stopped they checked and fixed and was happily on my merry way. More

by lenderd66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive review. We appreciate your taking time to do this. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

More
July 29, 2018

Very Pleasant experience! The service person that greeted me was very nice & professional. Kept me informed as to what was going on. It was my first visit for service. More

by Sherry
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Sherry, we’re glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Friendly Kia for your vehicles’ service needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 28, 2018

I came in for the 60,000 mile service and decided to trade u I cam in for the 60,000 mile service and decided to trade up to a new 2018 Sorento. This is my fourth Sorento. Great vehicle for the price point. John More

by BCREECH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Miles, Christina Latimer, Diane Borden, John Gilliss
Aug 02, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind and honest feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if I can do anything to address the concerns you’ve mentioned. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 28, 2018

Nice experience When I arrived I was greeted immediately and told to sit in the lounge area. In the waiting area half donuts and coffee were offered. It was a nice ex More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Great to hear that you had such a nice experience at Friendly Kia, Henry! Thanks for the review. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 27, 2018

It was very profeshinol Doug was nice and kept me informed.The service was good and the doughnut and coffee hit the spot.thecar wash was great and the inside was real clean. More

by TWOFLORIDAGOLFERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Mcarthur
Jul 31, 2018 -

Ken Ganley Kia of New Port Richey responded

Your fantastic review was awesome to read! I am happy that Doug provided you with professional, efficient and well-informed customer service. Drive safely! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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