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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,319 Reviews

2,319 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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July 23, 2018

Easy in, easy out Service appointments are always quick and professional. Service members are friendly and and keep you posted on the progress of the visit. You feel as More

by Lmirwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Ely, John Schmidt
Jul 23, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your input, and we're glad to hear that you were impressed with the service we offer here at Friendly Kia. If there is anything more we can do for you please come back and see us any time! Take care! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 23, 2018

Excellent service very friendly - nice waiting area - they keep you posted on the progress of your repairs - coffee and snacks are also available for free while you wai More

by MISTEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service, John Schmidt
Jul 23, 2018 -

Ken Ganley Kia of New Port Richey responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 23, 2018

Excellent service! Clean waiting area with refreshments. prompt with appointment timing. friendly service and the technicians explain everything to you. They give you p More

by cgraz513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn in Service. Peter Jozsa sales....
Jul 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 23, 2018

2012 Kia Soul - 1st Brake Job! I purchased a 2012 Kia Soul from Friendly Kia in April 2012. Everyone there has always been super “friendly” and very professional. This is the first More

by SP_WIDRIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, my service advisor & Louis who drove me & my daughter to Old Time Pottery!, John Schmidt
Jul 24, 2018 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 23, 2018

Service sucks The place was okay...but I ended up having to bring my car back 3 times and it should have been inspected before handing it to me like they said it wa More

by SHELBZ960.SB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Skye Cheney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith , Kenan Smiley
July 22, 2018

recall for service you wont find any better than these employees at any KIA dealer and I know several harry was assigned my case. not only did the car have 1 re-call bu More

by rcp51joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
harry
Jul 23, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Friendly Kia. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 20, 2018

Quick and always friendly! I am always greeted with a smile. Every time I come in for service it's quick, and the cost is always reasonable! Their great! More

by JSTADLER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jul 23, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words. Thank you for continually choosing Friendly Kia for your vehicles’ service needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 20, 2018

OUTSTANDING SERVICE I was greeted immediately upon arrival for my scheduled service appointment. The Service Representative, I believe his name was Doug McArthur, discus More

by Frenchy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug McArthur (a tall, slender gentleman) in Service
Jul 23, 2018 -

Ken Ganley Kia of New Port Richey responded

Hello Frenchy! It is great to hear about your recent service experience. I will certainly pass on your feedback to Doug as he will be happy to hear it! We look forward to working with you again in the future! Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 20, 2018

A friendly visit with Friendly Kia Harry was assigned as our associate to handle our service matter, which was a recall, he has in and out in the time frame he estimated. Very efficie More

by marjim1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, Service Dept.
Jul 23, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your review! We really appreciate your business and are so happy that Harry could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

July 20, 2018

Maintenance Harry was my service rep. He was friendly, helpful, and not condescending. For a woman that is very important! He takes time to explain the maintenanc More

by BRVANSLYKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry.
Jul 23, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your positive review! I'm very happy to hear that Harry was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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