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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,292 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,292 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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June 25, 2018
Tire not holding air Carl Joyner was very helpful. Called to let us know when it was done. Washed and vacuumed my car. the windows were missed and the interior could Carl Joyner was very helpful. Called to let us know when it was done. Washed and vacuumed my car. the windows were missed and the interior could have been cleaned better. Over all I enjoy working with the employees at NPR friendly kia. More
by midnightmaniac76
Verified CustomerEmployees Worked With
Body Shop, John Schmidt, Rich Rehkopf
June 23, 2018
Appointment made for oil change 6/12 at 4pm Service guy told me they were going to rotate my tires and do an oil change .I was there for over 2 hrs. They had a paperwork erorr on their end they Service guy told me they were going to rotate my tires and do an oil change .I was there for over 2 hrs. They had a paperwork erorr on their end they handed me the wrong keys and said your car is done.. Somehow they decided to put a new tire on my car without telling me and then taking it off. I asked is there something you're not telling me ? My service man told me that he was "a marine" he doesn't lie. I even notified him that the paperwork error would not have existed if he had asked me what my name was ? instead of just assuming ... this he didn't seem to care about I then proceeded to my car. mind you two hours later only to find out the tires were exactly where I left them. He informed me I had two Nails in my car and sent me off nobody rotated anything nobody told me about switching a tire out then changing it back. My salesman Greg is awesome he did not have anything to do with this service failure he was busy selling cars I chose not to bother him I chose not to write this review until I calm down..... More
by Friendlypurchaser
Employees Worked With
"The Marine", John Schmidt
June 22, 2018
15K miles service + recalls as always clean, courteous , and timely From time of getting appointment to arrival, check-in, waiting area, refreshments, being kept up-to date on as always clean, courteous , and timely From time of getting appointment to arrival, check-in, waiting area, refreshments, being kept up-to date on progress nd finally being shown to vehicle More
by HOWARDHORST
Employees Worked With
Hardev Parmar, Anthony Aquino
June 22, 2018
disappointing did not want to put "yes" at this time, but first - the tire pressure was not checked..all 4 tires have different psi..so I know that was not done.. the interior was not vacuumed...I'm hoping e first - the tire pressure was not checked..all 4 tires have different psi..so I know that was not done.. the interior was not vacuumed...I'm hoping everything was actually done that was suppose to be done!!!! very disappointed in the service... I did go and have the car vacuumed at the auto wash... More
by RSCHUBECK
Employees Worked With
leo monroe
June 22, 2018
Great service, friendly staff! Harry was great to work with. Him and the entire staff were excellent! Service was fast and smooth. Amenities were excellent for the wait. World defin Harry was great to work with. Him and the entire staff were excellent! Service was fast and smooth. Amenities were excellent for the wait. World definitely be back again for service! More
by allbillshere
Employees Worked With
Harry
June 21, 2018
Install handle on hood release cable. Service dept. was quick to have me bring the Niro in and install missing part. Although they were booked up they squeezed me in and got the job done q Service dept. was quick to have me bring the Niro in and install missing part. Although they were booked up they squeezed me in and got the job done quickly and managed to get the car washed too. Thanks Kia service dept. and special thanks to Keenan smiley More
by jsimpson53
Employees Worked With
Brian Correa, John Schmidt, Kenan Smiley, Mandy Cohrs
June 19, 2018
Awesome Customer Service Great service I will highly recommend Kia for all your service needs. I was even walked back to my car from the service guy. Awesome Great service I will highly recommend Kia for all your service needs. I was even walked back to my car from the service guy. Awesome More
by aprilmccullough79
Employees Worked With
John Schmidt
June 18, 2018
Service was done in a timely manner When I take the car in for service, I am usually on a tight schedule. They do the service, wash the car and get me in and out in the time I have betw When I take the car in for service, I am usually on a tight schedule. They do the service, wash the car and get me in and out in the time I have between comittments. More
by raymar66
Employees Worked With
John Schmidt
June 18, 2018
Amazing people! David was AWESOME and got my car running 100%! Couldn’t be happier! The AC not working caused the cooling fan to not work, and the car was showing sym David was AWESOME and got my car running 100%! Couldn’t be happier! The AC not working caused the cooling fan to not work, and the car was showing symptoms of low compression. They found fuses that were blown causing poor MPG and fixed he AC for cheap! More
by sk0t7s
Employees Worked With
David in Service
June 18, 2018
First oil change Service was excellent, I made an appointment after work, oil change was done in 30 minutes, My appointment was made at 5:00 pm due to the fact that Service was excellent, I made an appointment after work, oil change was done in 30 minutes, My appointment was made at 5:00 pm due to the fact that I work in Tarpon Springs, very convenient for me. More
by EDO-MIRTHA
Employees Worked With
John Schmidt
