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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,272 Reviews

2,272 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 28, 2018

The person that helped me very nice and had a good personali The service was very good and and all the people were very very helpful.thank you all for being so helpful to me thank you all for that. More

by lockhartp59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Corey, Billy Ely, David Cawthon, Jon Michael Coakley
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

disappointed Tech service itself was great. The rest of the experience, including driving in, was lacking in safety, efficiency, timeliness, and a confusing maze t More

by KARENTKUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
May 31, 2018 -

Ken Ganley Kia of New Port Richey responded

I am sorry to hear about your experience. I assure you we are committed to promptly resolving this issue. Please don't hesitate to contact us with any questions you may have. Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

Great service My service representative was David, he was very friendly and formative and helpful. He explained all services, pricing, and honestly, my bill was les More

by mdaigle219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David ?
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 28, 2018

Outstanding Service Wouldn't be surprised if fold at Friendly don't go the extra mile because they know clients have to travel U.S. 19! You're not a number, or just the n More

by slightburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O'brien, Service
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our dealership satisfied. We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 24, 2018

Great guys! In for an oil change service. Was quick and painless, everyone was super nice! I'll be back for my next service! Thanks so much guys More

by tsarahbelle81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Friendly Kia for your vehicles’ service needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 23, 2018

everything was great. The service was great. I was able to get right in and be serviced. Every one was nice and professional. i would reccomend it to everyone More

by MJADEF12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Miles, Diane Borden
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We cannot thank you enough for your wonderful review of Friendly Kia and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 23, 2018

I was Not as happy as usual with service experience I had a coupon and the end price was higher than the coupon because of add ons. If you put a coupon out, make it for the full amount of the work. Un More

by dabrewer52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember their names.
Jun 04, 2018 -

Ken Ganley Kia of New Port Richey responded

I apologize for the issues you encountered with your coupon. Please contact me and we will work towards a resolution together. Thank you for your patience and understanding. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 22, 2018

awesome dealership experience! Went above & beyond. Service was fantastic, They picked up my vehicle then delivered it back to me after service. Washed & vacuumed it as a courtesy, all within a timely More

by NEWDOW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Melissa Drake, Vince Angelotti
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 22, 2018

Friendly, efficient and responsive I had tried working with Lockey Kia and they were the co7mplete opposite to my experience with Friendly. Unresponsive, inefficient and not very pleas More

by EFRACLRWTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Kenan Smiley, Vince Angelotti
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We always like to read customer feedback and are happy to know your visit was a pleasant one. If there is anything else that we can for you please don’t hesitate to reach out. Kind regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 21, 2018

Very good and helpful Happy customer and please with service and try there best to help and i thinking in the furture to upgrade my car so i should be back More

by gstouchdetail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David quinn
May 28, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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