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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,272 Reviews

2,272 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 21, 2018

Quick service The service was fast and they delivered my car to my work. I was always kept up to date with what was going on with my vehicle. More

by JARESHLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your positive review! We take pride in customer service and we always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 21, 2018

Routine oil change Fuse cover was left in the passenger side of the front seat so I’m assuming fuses were checked. Also some confusion regarding the location of the car More

by BOOTSPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 21, 2018

Getting second key Was in and out in no time. Hope this was a good sign for future visits. Looking forward to having my car serviced there in the future. More

by Mrs D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden
May 28, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2018

Efficient, helpful, timely We've been dealing with Friendly Kia for many years. We now own our 7th vehicle from them. Always satisfied. Many choices when purchasing either ne More

by ROWBOATUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop, John Gilliss, Vince Angelotti
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 18, 2018

Outstanding Service The work performed was excellent. was called and told what had to be done. Work that i requested was thoroughly done. Car was also given a total inspe More

by rpdupre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Ely
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 18, 2018

10 star !! Fast, friendly, efficient, courteous , explained in detail what needed to be done so the normal person could understand!! I have told many people abou More

by ANTBUG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 25, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for giving us the opportunity to service your vehicle! I am happy to hear that everything went well for you. I will pass your feedback along to the Friendly Kia Team. Drive safely. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 17, 2018

Oil change Personnel are always friendly and professionally efficient. The fact that I keep bringing the car back, out of my way, is testimony of my appreciatio More

by ngk.mce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words about the entire service team. Thank you for continually choosing Friendly Kia for your vehicles’ service needs. Warm regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 16, 2018

No that good in the advisor area and managers I went for a door defect they treat me like a liar and the managers they was with attituted tp me after a already have since 2014 5 kia new all of the More

by arribaconjesus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kenan Smiley
May 24, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 16, 2018

Arianna was a pleasure to deal with. Arianna made everything very easy for me. Everyone was very friendly and professional. The services were performed in a very timely manner and to my More

by carolbobgray1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna, John Schmidt, Luis Belen, Vince Angelotti
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 16, 2018

Possible Warranty Repair Had a problem with ABS light coming on that was related to a faulty rear brake speed sensor. There was a recall in 2017 that was closed out, but Davi More

by RON.PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
May 30, 2018 -

Ken Ganley Kia of New Port Richey responded

Hello Ron! It is great to hear about your recent service experience. I will certainly pass on your feedback to David as he will be happy to hear it! We look forward to working with you again in the future! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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