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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,269 Reviews

2,269 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 10, 2018

Fantastic ! Always a pleasure John and his team are always exceptional! I always have a great experience when I go there. I will be buying my next care from th More

by CNMMAJOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing about your visit with us! I am happy to hear that John was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 09, 2018

Keeping Customers Informed t 1 item to address. 2.5 hour visit with no contact during my stay with updates on my vehicle. Would have like to know the status of my vehicle duri More

by Dlj6304
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
April 09, 2018

Oil change very goodGood Very good service and customer service Oil change very goodpeople are great love this friendly Kia and love my car as well thank you from the Kia More

by ISABEL_COTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for this amazing review, Isabel! We really appreciate your business. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 09, 2018

Great experence great service center and very professional friendly people who work there. they fix your car right and provide coffee and snacks ,wifi while you wait. More

by lwilso22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carolyn
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words. I am glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 08, 2018

Repair work Harry helped us ,he was friendly and curtious, he took care of everything that needed to be done.Our wait time wasn’t real bad,and the car looked goo More

by twcmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Reviews like yours are truly a breath of fresh air! Harry is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 06, 2018

Very good service Fast and efficient service fast and efficient service. Service was done on time and done efficiently. Would recommend friendly Kia to everyone. Thank More

by RMHAMPSHIRE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan and Tom willson, Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 06, 2018

Car died. Turned out to be battery problem Always receive great service at this dealership. They always keep you informed and are very friendly. Problems are addressed with explanation and de More

by MARILEE.MILLS5948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this review. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Professinal and expediant fast service with a feeling of true customer concern, clean comfortable lounge with refreshments, this type of atmosphere makes for a better relations More

by E8FIRSTSGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, and Mr Schmidt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to share your feedback with us! We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Made appt for recall and oil change I gave a 1 rating because I made an appointment for engine recall and oil change, when I arrived they told me I had to go to Hyundai for the recall. N More

by POTESCOURTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kegan
Jun 04, 2018 -

Ken Ganley Kia of New Port Richey responded

Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. Apparently we have fallen short of our goals on your most recent service experience. If there is anything that our staff or I can do for you, please do not hesitate to reach out. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

good service Good service provided.................................quickly done ....in less time than predicted. Friendly smiles from everyone which is always anti More

by mallo.barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Kia's Service Department. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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