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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,269 Reviews

2,269 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 05, 2018

Amazing service I went in for an oil change and found out I needed new filters and brakes, they were able to do the service right then. Service people were super nice More

by jeanineburch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Service for Kia Soul This was the 2nd time that I have taken my Kia Soul in for routine service work. I have always been greeted by the friendly staff each time-----in a More

by dianahessonmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please come see us for any future needs. Thanks again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

"Always Friendly" but slow Arrived at 9:15 for a 9:30 appointment ( oil change, a couple of visual checks & car wash ) and was out the door at 11:40... TWO hours to perform this More

by REGBAKER00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write about your experience with us. I am happy to hear that our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

New key Fob programming I was truly impressed by the friendliness, professionalism, and individual attention the service personnel showed me during my visit. The 2 represent More

by scienceboy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Eshleman, Arianna Langdon, and Tech Bryan Rothman
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your input. I am glad to hear that you were impressed with the service we offer here at Friendly Kia. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 05, 2018

Amazing! Super friendly staff that really helped me out and even took me at 5 (time the service station closes) for an emergency tire change. I never have a ba More

by SNIXERDOODLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for your kind. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 20, 2018

Going the extra mile My Kia was due for an oil change and drivers side mirror inop as well as a service recall. I received a loaner and unfortunately will have to wait fe More

by Skygirl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caroline
Mar 23, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611 |

March 19, 2018

VERY HAPPY WITH FRIENDLY KIA, HOPE TO PURCHASE A NEW 2019 VERY HAPPYWITHMY 2015 SORRENTO, JUST DID ANOTHER SERVICE CALL AT FRIENDKY KIA LAST WEEK. THANK YOU FOR GREAT SERVICE. HOPE GOOD LORD PURCHASE A NEW More

by Wingspaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VINCE NUMBER ONE SALES PERSON
Mar 21, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611 |

February 07, 2018

Good service, Good people The service is excellent and the people providing it are friendly as their name states. Make me feel like I belong, make me and my family as part of t More

by Maldonado Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
Feb 08, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611 |

January 31, 2018

Purchase/Service From the purchase of my Sorento (Willie Taylor) to the service experience from Michael, I was treated with respect and professionalism. My service pro More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
January 10, 2018

Service Dept. at Friendly Kia is Excellent I traded in my Lexus RX 300 July 19th and purchased the Kia Sorento... I had my first maintenance yesterday as I hit 3014 miles... an appt was schedul More

by HappyKiaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, Joey Tupper
Jan 10, 2018 -

Ken Ganley Kia of New Port Richey responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611