Back

Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,269 Reviews

2,269 Reviews of Ken Ganley Kia of New Port Richey - Service Center

Sort by
January 07, 2018

Good Service The service is always prompt and the facilities are always clean and comfortable. I am very happy with my Sorento. The 'Friendly' dealership has bee More

by jmiller47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 09, 2018 -

Ken Ganley Kia of New Port Richey responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

January 04, 2018

Excellent service department Moved to this area in 2016, and, have had my wife's 2013 Sorento service several times at Friendly. Fortunately, have only needed regularly scheduled More

by Michael from Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
Jan 09, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the wonderful review, Michael! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for your time & consideration in writing this review. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

October 04, 2017

Great work even when extremely busy And everyone was really nice despite all the chaos. My service agent Jose did a wonderful job when he got to me and my car was delivered to me complet More

by vinnieusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, service agent.
Oct 05, 2017 -

Ken Ganley Kia of New Port Richey responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We thank you for your time & consideration in writing this review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

September 21, 2017

customer satisfaction Excellent service department, received follow up via email asking if I was satisfied with the work done.. Mike from the service department answered m More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the service dept as well as the gentleman who was at the front desk at the auto spa.
Oct 05, 2017 -

Ken Ganley Kia of New Port Richey responded

Norm, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

September 06, 2017

Will diligently work to resolve your vehicle issues. Willingness to take the time necessary to diagnose problem areas and correct them if possible. John Schmidt has been resolute in his quest to provide More

by Rick Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Sep 07, 2017 -

Ken Ganley Kia of New Port Richey responded

Rick, thank you so much for leaving this positive feedback. I will be sure to pass along your kind words to the team. We appreciate your consideration and time. Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

July 27, 2017

Service Department Mike was amazing I told him my situation and he did everything to help me feel at ease. I want to thank him for everything he did to make me feel so c More

by Yolee40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 28, 2017 -

Ken Ganley Kia of New Port Richey responded

Thank you for your great review! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Don Mullis General Manager c: 252-503-8299 w: 727-815-9611

July 12, 2017

Outstanding Service experience as usual Exceeded my expectations in all areas: Quick response to my appointment request; thorough pre and post service proactively verifying work to be done, More

by jjm2carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt's staff....administrative and servicing personnel
June 30, 2017

GREAT CUSTOMER SERVICE AND FRIENDLY STAFF. SERVICE DEPARTMENT FROM FIRST ARRIVAL TO LAST GOODBYE WAS A PLEASURE AND A FACT THAT SHOULD BE PRAISED. HATS OFF ONE AND ALL. YOUR STAFF IS WELL VE More

by sally massaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAKAYLEE AND lEO.
June 24, 2017

Best salesman ever Mike McKnight I went to Friendly Kia on 5/26/17 to test drive two different cars. My salesman Mike McKnight spent about 4 to 5 hours with me explaining everything a More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in Internet Sales and Mike McKnight
June 18, 2017

Friendly kia Best dealership. Buy your next car from them. I am going to. I bought my last two cars from them and had no problems. My last car I was not going to g More

by Oreo2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
...
226