Ken Ganley Kia of New Port Richey - Service Center

service The rep who helped me today in the service dept went above and beyond what was necessary thank you very much it was greatly appreciated The rep who helped me today in the service dept went above and beyond what was necessary thank you very much it was greatly appreciated More

I went to Friendly KIA because its a family friend who owns it THINKING that we would be taking great care of.... We purchased a 2006 KIA SEDONA used & was told that if we purchased the warranty for the owns it THINKING that we would be taking great care of.... We purchased a 2006 KIA SEDONA used & was told that if we purchased the warranty for the xilion it would be covered for lifetime (per salesman)never recieved anything stating about it just written on our contract. I have gone up there 2x to resolve & today Eddie told me that its a maufacture paint issue not the product xilion, THEN advised that it was covered for 3yrs and that we signed the paper... I traded in a perfect truck bc we needed a vehicle for my special needs daughter Maeylene who has Cerebral palsy and is in a wheelchair....to recieve a LEMON..previously in accident (should have listened to carmax commercial), AC has gone out 2x due to mass air flow sensor, xilion chipping & my vehicle looks ORANGE-ISH with no shine when purchased it a SHINY RED. To be told by the owner John that we have never had service done there not even an oil change and that I wanted them to help me??? This is the service I received and would NEVER reccommend or purchase another KIA..... More