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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,282 Reviews

2,282 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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March 15, 2021

My annual auto servicing was complete and will keep me going for another year! That gives me peace of mind. It was also done with an eye for reducing cost. More

by MARKWJRGLENN
Recommend Dealer
Yes
Employees Worked With
Joe Clark
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Mark - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Friendly Kia team. Drive safely, and we hope to see you back next time!

March 15, 2021

You have the worst service department I have ever dealt with . Harry was alright, but the rest of them sucked big time . They tried to charge for work that was fixed under warranty. More

by Rwallen711
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jay(service tech). Was a know it all!, Harry Parmar
Mar 30, 2021 -

Ken Ganley Kia of New Port Richey responded

I am very disappointed to read this feedback, as this doesn't sound like the high level of service and care we pride ourselves on. If you would be willing to share the details of your experience, I would like to see what I can do to address your concerns. I will look for your contact information in our system, but if I can't find it please reach out to me when you get a moment. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 14, 2021

Kia's customer service is excellent. They treat their customers very well in the service department. From the time I dropped my car to the time I pick it up, they are very friendly and communicate with m More

by Kay Dube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Kay, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Friendly Kia, and we will certainly let our team know that you appreciate their help. It means a lot to know that we earned your recommendation, and if you ever need anything else, don't hesitate to come back and see us again!

March 13, 2021

Friendly service people. The experience was easy, simple and in a timely manner. They were very thorough in explaining everything that was done to the vehicle More

by clbrewer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Your feedback means so much to us! We're glad to hear that our Friendly Kia team provided you with thorough and professional service during your recent visit!

March 13, 2021

I am new to the dealership. So far it has been pretty good with any car problems I may have had.The dealership is conveniently located. More

by shirleylwj03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaenea
Mar 15, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the excellent review! We are glad to hear that our team has been able to assist with your auto service needs, and we look forward to our continued relationship. - Friendly Kia team

March 11, 2021

I had a great visit. I was helped immediately when I pulled in. Everyone was really kind and communicated appropriately. During my stay while waiting, they kept me updated while my service was being pre More

by Kailesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Mar 11, 2021 -

Ken Ganley Kia of New Port Richey responded

We are delighted that our team delivered such efficient, communicative service! Thank you for taking your business to Friendly Kia, we appreciate the positive feedback. Safe travels until we see you next!

March 11, 2021

Had to bring my vehicle backup to have them swap the new tires I had just put on so that they were both in front..done.. in n out quickly More

by dperry10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, John Schmidt, Cody Brogdon, Harry Parmar
Mar 11, 2021 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to assist you! Thank you for choosing Friendly Kia for your service needs, it means a lot to hear that you are a happy customer. Drive safely!

March 11, 2021

Fast and courteous. All the staff were pleasant and cordial. Even when my service advisor had to run to finish another customer, the other staff were quick to offer their help. Living up to the name- F More

by brandemihlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janell
Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

We are so grateful for your business and your excellent review! Thank you for choosing Friendly Kia for your service needs. Safe travels until we see you next!

March 11, 2021

had a window motor replaced. under warranty. had to order the part but was fixed quickly. they knew I needed to get to work. works great More

by tigger101756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

We are happy we could help! Thank you for trusting Friendly Kia with your business, we appreciate your positive feedback. Drive safely!

March 11, 2021

People make a relationship. The young lady who met and wrote the order was a very nice, knowledgeable young lady. Muffins were great. Collee cold. Car actually ran better after the 90k check up. More

by tlichty10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janee...?
Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for giving Friendly Kia your business and positive feedback! It was our pleasure to assist you and we are happy to hear that your car is running so smoothly. Safe travels until we see you next!

Mar 12, 2021 -

tlichty10 responded

Stop asking me to give additional evaluations. I’ve said my part. Good experience. Stop the emails snd texts. It’s not attractive.

Mar 12, 2021 -

Ken Ganley Kia of New Port Richey responded

I sincerely apologize for the unwanted communication here. I would like to ensure we remove you from our list. Please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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