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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,281 Reviews

2,281 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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March 02, 2021

I thought that everyone was very professional. It took less time than what the associate had originally thought, which was good. The only thing I want to mention is that when the service was complete, th More

by cfrye77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 03, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for choosing Friendly Kia for your auto service needs. We expect our guests to receive top-notch service so I apologize for our oversight and appreciate you bringing this issue to my attention. I hope that we have the chance to deliver a five-star experience next time. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 01, 2021

I only come here for service. Not liking the new service I only come here for service. Not liking the new service summary texts for upselling extra services. It extended the length of my service appointment More

by rkane6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 02, 2021 -

Ken Ganley Kia of New Port Richey responded

We make our recommendations based on what we believe is best for our customers, but we would never want to cause an inconvenience. We will keep this review in mind moving forward. Thank you for your feedback and loyal business! Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 01, 2021

Friendly. Everyone was pleasant and smiled. Service was done in a timely manner. Price was great...it was under warranty so it did not cost me. More

by EASYWHEELS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 01, 2021 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to provide you with top-notch service with a smile! Thank you for choosing Friendly Kia and sharing your kind review. Safe travels!

February 28, 2021

Great courteous staff that really seems to care. Great courteous staff that really seems to care. Great courteous staff that really seems to care. A More

by MARCH0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop
Mar 01, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for choosing Friendly Kia for your auto service needs! We are very glad to see this feedback and look forward to assisting you in the future.

February 27, 2021

I'm very pleased with Friendly Kia's service. It is clean, professional, and efficient. Staff are friendly (like the name says). Thanks for a good job. More

by Svr828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 01, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in Friendly Kia! We look forward to taking care of you during your next service visit!

February 26, 2021

This deslership is amazing. From the salesman to the service department everything is very good and the workers are truly amazing they phelps you with anything you need and they are always happy to help More

by joanmichel81275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Byrd
Feb 26, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you, Joan, for reviewing Friendly Kia! We look forward to taking care of you next time!

February 26, 2021

Was very satisfied with my experience.Found the cost Was very satisfied with my experience. Found the cost high! I’m 80 years old on a fixed income. May have to find a more reasonably priced facility. More

by jonuska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 26, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share this feedback. We want to provide our guests excellent service at a fair value, and I'm disappointed that you weren't satisfied with our prices. If you're willing to share the details of your visit, would you please give me a call? I would be grateful for the chance to learn more. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

February 26, 2021

I've always appreciated the good work and forthrightness of the service department at Friendly Kia. There's no over promising and under delivering with them. Also the wifi in the waiting area is pretty good More

by therat1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 26, 2021 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that you can depend on our Friendly Kia team for straightforward service. Thank you so much for trusting us with your business! We look forward to your next visit with us.

February 25, 2021

Harry was very helpful and friendly. I felt welcomed into the service department. He was very informative and understanding of all of my issues with the vehicle. A real breath of fresh air for a dealership. More

by S.harsh9217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 25, 2021 -

Ken Ganley Kia of New Port Richey responded

It is gratifying to hear that Harry made you feel so welcome and well taken care of during your visit. Thank you for giving Friendly Kia your business and stellar recommendation! We look forward to welcoming you back next time for more top-notch service!

February 25, 2021

Dealership was very organized and clean. My salesman John Armstrong was great, he was very knowledgeable about the Sorento I was buying. He was very friendly and helpful. This was my second vehicle purchased More

by bobrven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Walsh, John Armstrong, Rich Rehkopf
Feb 26, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! John is an excellent member of our team at Friendly Kia, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we hope that you continue to enjoy your newly purchased Kia Sorento!

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