Back

Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,310 Reviews

2,310 Reviews of Ken Ganley Kia of New Port Richey - Service Center

Sort by
September 29, 2020

I bought my Kia from you and at my service date I was so pleased with my oil change and car wash for free.Every one treated me great.Thank-you all. You all deserve a 10. I love my car. More

by pecan54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane P-Tavares and Dennis Calma , Vince Angelotti
Sep 30, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia to get the job done. We look forward to taking care of you during your vehicle's next service visit!

September 29, 2020

I think its place that shows its concern for the customer and a great deal of effort in pleasing the customer also going extra mile More

by harris5629
Customer Service
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden, Jobs ., John Schmidt, Matt Cogswell, Cody Brogdon, Harry Parmar
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

We could not ask for better feedback! Thank you for taking the time to review us. We appreciate your business and hope to work with you again at Friendly Kia!

September 28, 2020

Service dept has been great since day 1. Matt is a great Service Advisor. Needs no instruction pays attention got me out quick, without wash, knew i didnt want it this time, much appreciated, exc job, left More

by KevinHollyShow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt service advisor corner desk by outside door on left looking outside, John Armstrong
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your continued support, Kevin! It's wonderful to hear that Matt takes care of your concerns and gets you back on the road quickly. Enjoy your day and hope to see you next time at Friendly Kia!

September 28, 2020

Service advisor Joe was excellent in keeping me up to date on service, Everyone was friendly and efficient. Car wash service went above and beyond vacuuming all the dog hair in my car. I got my car bac More

by bcountermine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing Friendly Kia and for giving a shout out to Joe. We want guests to be confident in our services and I am glad that came true for you!

September 28, 2020

Waiting for Customer service rep. To call back and schedule appt for windshield issue. Otherwise I was there from 2:30 pm and left after 5:30 for service! More

by pasolsn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Women’s name not listed!
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

I will be sure to address your feedback with my team so we can get in touch to set up an appointment to take care of your vehicle's windshield. If there is anything else you would like to discuss, please don't hesitate to call. Thank you for your business, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368.

September 28, 2020

The wait was longer than promised for my oil change. Then I was taken to the car wash waiting Area and waited another 30 mins for my car. Then the detailer drove back up to the service center because he wasn More

by nic787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

We want the best for our customers and I apologize that your recent visit with us wasn't up to our high standards. I will speak with my team to find out what caused these delays. Thank you for your feedback and I look forward to providing a five-star experience next time. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 27, 2020

came in for oil change, but was told I should get done the 15 thousand mile service, ended up being long 2.5 hour wait; appreciate the free car wash and vacuum; did not get to meet the new service manager More

by Blanka
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your feedback as well as your patience. We are grateful to have you as a Friendly Kia customer and love to hear that you drove home in a freshly washed vehicle. We look forward to assisting you next time!

September 25, 2020

I AM ALWAYS PLEASED ST THE SERVICE THAT IS GIVEN AT FRIENDLY KIA OF NEW PORT RICHEY FL. THE STAFF ARE GOOD, COMMUNICATION EXCELLENT AND THE OWNER MR GALICCE, GREETS AND TALKS TO CUSTOMERS. M.C. ROSENS More

by Wingspaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 25, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share your experience! We appreciate your support and are happy to hear that the team delivered such excellent service. Safe travels and we hope to work with you again at Friendly Kia!

Sep 25, 2020 -

Wingspaa responded

YOU MAY FORWARD TO FRIENDLY KIA, ATTN MR VINNIE

September 25, 2020

Joe Clark was very friendly, prompt and finished in a timely manner. He finished the oil change sooner than expected. Joe Vickers was my salesman when he found out that I was there he came into the ser More

by safety29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Joe Vickers
Sep 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting us to get the job done. I am glad to hear that Joe took care of you, and your vehicle during your recent visit to Friendly Kia!

September 24, 2020

Had a super great man that greeted me as soon as I pulled in to dealership ! Had my car fixed and picked up within 3 hours! And no appointment was made. Thank you !!!! More

by cherij464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Englehart
Sep 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia to get the job done. We are glad to hear that our team took care of you, and your vehicle!

...
59
...