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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,281 Reviews

2,281 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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March 27, 2020

I took my Kia Sorrento for a service appointment and a car wash, they did a thorough job. They determined a couple of items that needed to be remedied. Thank you! More

by cfrye77
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 27, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing Friendly Kia! Customer feedback means so much to us and we're glad to hear that our team took care of you, and your Kia Sorrento. See you next time!

March 26, 2020

I am very grateful for this service team! Cody, Todd, Matt and their technicians. They have always addressed my service needs even when I couldn't duplicate the 'sounds like' noise description. More

by freebird1374
Recommend Dealer
Yes
Employees Worked With
Todd, Matt Parker, Cody Brogdon
Mar 27, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review Friendly Kia! Cody, Todd, Matt are great and they will appreciate your positive feedback! We hope we get the chance to work with you in the future!

March 25, 2020

Craig London is the best!! I went in to get service done on my 2016 Kia Soul and walked out with with a brand new 2020 Soul because of him. Joe and Skye were both super helpful as well. Thank you all for a More

by sgdgonzalez
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig London , Joe Dimaggio
Mar 25, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! We couldn't be happier to hear that Craig, Joe, and Skye all provided the exceptional service that we pride ourselves on at Friendly Kia. Enjoy your 2020 Kia Soul!

March 25, 2020

You guys go above and beyond in the service department. I really appreciate all the staff and the amenities that you provide for waiting customers. More

by flaquaman
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 25, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! Here at Friendly Kia, we strive to go above and beyond expectations for our customers, and it means a lot to hear you say that we hit the mark. We look forward to working with you again sometime!

March 25, 2020

Not happy that the rep tried to up sell me a cabin filter & air filter. I just purchased the car in Dec 2019 and these should have been replaced before it was sold. Also why did he not see I bought car there More

by jfishbaby3
Recommend Dealer
No
Employees Worked With
Do not remember
Apr 10, 2020 -

Ken Ganley Kia of New Port Richey responded

I'm sorry to see that we didn't provide you with a better experience. Our vehicles are inspected prior to being sold, so I am surprised to see this feedback and I will be sure to share your concerns with my team. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

March 24, 2020

We had a great experience we always use kia for all our services my side mirror was not closing but the electric was still working putter our battery I figured I!d be there for several hours but my servic More

by pj5242
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! We are pleased to hear that Steve took good care of you here at Friendly Kia. We look forward to your next visit!

March 23, 2020

My visits to Kia for service have all been handled with professionalism and courtesy. This makes something that I would rather not deal with, much more pleasant than it could be. More

by Cando667
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Mar 23, 2020 -

Ken Ganley Kia of New Port Richey responded

We truly appreciate you trusting us with all of your auto service needs and it makes us smile to hear that you've received consistently professional service from our team. Thank you so much! We look forward to your next visit with us at Friendly Kia.

March 23, 2020

Map Light A not working. I received very good service, Harry was friendly and the work was done quickly. There wasn't a charge, the bulb was covered under the 12 month warrant More

by trmetivier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate, Harry Parmar, Roberto Rodriguez
Mar 23, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to leave Friendly Kia a review! We're so grateful for your business and we look forward to taking care of you in the future!

March 23, 2020

Friendly Kia, is true to their name. Treated like a friend not a number. David in service is awesome!! He kept me updated on my van. More

by artiebon857
Recommend Dealer
Yes
Employees Worked With
David, service dept.
Mar 23, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! It was our pleasure to work with you here at Friendly Kia, and we are so happy to hear that David treated you well. We will certainly let him know that you appreciate his help!

March 23, 2020

Harry takes time to listen and his results Of his job Harry takes time to listen and his results Of his job time wise are a blessing to an elderly senior citizen... Appreciate the whole service dept..e More

by kmc136200
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 23, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the review! We are pleased to hear that Harry provided the exceptional service that we pride ourselves on at Friendly Kia. We will certainly let him know that you appreciate his help!

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