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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 28, 2021

If an important issue “red flag” arises during services, it would be mindful to tell the customer so that if can be taken care of same day that option is available. More

by mz.aquarius24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Feb 02, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2021

Very professional! They got me In and out no long wait. Miss the free bottled water though. I will be back for sure in the future More

by VJAMESJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Feb 02, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2021

This dealership all ways work to fit you into there busy schedule. Great customer service by staff members. I will continue to take my car to be serviced at Ganley Nissan. More

by MS.AAM26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Feb 02, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2021

The staff were very professional and kind and timely in their service delivery. During my wait for my car to be serviced, Pandemic protocol was followed which put me at ease. More

by J.D.LUBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papish
Feb 02, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2021

This place is very fast and very friendly they are always upfront about what you need and how much it costs and also help you out too. More

by ASHELBURN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 02, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2021

I've been coming to Ganley Nissan for years. I have always received excellent service and everyone is knowledgeable and friendly. Happy to be a customer. More

by DEBBIEHOLDER48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Feb 02, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Debbieholder48, we are very happy to have provided you with such a positive experience!

January 25, 2021

Korey in the service department when above and beyond to solved my problems after bringing my car back to him for services, and he was able to provide a loaner for me while my car was in his care More

by TDTURK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Korey Kainec
Feb 02, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 23, 2021

Extraordinary dealership that I have enjoyed working with for decades! Customer service is terrific. They put the customer first. Very clean and well appointed waiting room. More

by KBROWN123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Jan 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 23, 2021

Very helpful sales and finance people. Was happy to be able to buy out my lease. Will refer people to your shop for sure. Thanks More

by ANDREW.THOMAS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Persons, Holly Vansil, Alicia Burton
Jan 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 22, 2021

My Service was GREAT my Service person that help me was Fantastic he was helpful he also explains things to me he was the BEST!!!!!!😃Go Ganely Nissan GREAT JOB!!! More

by JENNINGSL929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 25, 2021 -

Ken Ganley Nissan Mayfield responded

Awesome! Thank you for the kind words and great review!

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