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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 09, 2021

Service dept.people went out of the way to help solve your problem. The power went off when my car was serviced but they took care of it the next day. More

by Don
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam in service
Jan 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 07, 2021

Absolutely a great experience. The service team got me in and out. Would definitely recommend. Korey and Michael took awesome care of my vehicle. Thanks again. More

by SHAYLAMORRIS1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jan 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 07, 2021

Great! The dealership is very friendly. I have leased 8 cars from them. Jim Humphries is the best! I wouldn’t go to anyone else. More

by SALZYDEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 11, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 07, 2021

Bobby Bray and Adam Legg treated my daughter and I with respect and genuine compassion for our best interests with the purchase and service of our 2020 Rogue. More

by TFORTE0560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Legg
Jan 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2021

I was pleased with the friendliness of both the person who answered my calls to Korey in service. Korey was professional and explained the appointment making me feel at ease, knowing my car was in good h More

by SUSAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 11, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2021

Great service, Korey was friendly and knowledgeable. I truly appreciated the coupon discount!! Would definitely recommend! It was an easy and fast experience. Good job! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 11, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Michelle, we are very happy to have provided you with such a positive experience!

January 05, 2021

I went to get a oil change, as soon as i leave jump on freeway my whole dash board lit up When i took my car in there was no lights on. I will never go back and not recommend any one else. They did a job More

by JERHONDATATE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yurczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
January 01, 2021

Mike is my service writer..... excellent.. wonderful..very professional....I will always recommend!!!!!!!!! I am getting a whole new engine.. I will always have all services done here......! More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , Holly Vansil
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2020

I Came in for oil change and tire rotation. Service did a great job especially Mike. I was able to be in and out quickly. More

by HABIBECLOTHINGCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2020

Adam was great. He worked with me to maximize my extended warranty insurance. They always communicated with me and kept me apprised of the status of work they were performing. More

by lhopkins210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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