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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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December 31, 2020

They promised the car in the early afternoon and it was actually ready in the morning. The strut was replaced and I do not hear the clunking sound any longer. Thank you. More

by joe.rainone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Joe.rainone, we are very happy to have provided you with such a positive experience!

December 31, 2020

Korey was very personable and took great care of me! He also explained everything on the invoice in great detail! I was in and out in less than an hour! More

by SDWRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Sdwray, we are very happy to have provided you with such a positive experience!

December 28, 2020

The advisor is friendly and helpful, and also has the expertise to provide the right service to my car, which has impressed me and I think i would come back next time! More

by YUQIU XU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2020

Service was fast and the advisor was very helpful. The waiting area was comfortable. Looking forward to using this dealership for future service. Thank you. More

by flyte7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2020

It was easy to set up service appointment online. My car was taken in right away. Waiting area was with social distancing, Everyone wore masks. Great service! More

by ROSILANDMCKEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 25, 2020

Great and prompt service as always staff is always courteous always takes care of me in time promised and rarely have to wait for my vehicle More

by linda.acks216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2020

Oil Change and Tire Rotation Service was quick, friendly and painless. Front service people were efficient, questions were answered satisfactorily, and the job was quality. More

by MJMAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 14, 2020

The waiting area was clean service was fast and efficient hand sanitizer was visible everywhere Although no car washes they did spray my vehicle off excellent service More

by MOMMIE.1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Korey Kainec
Dec 24, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2020

Got me in and out in a reasonable amount of time without an appointment on a Saturday- everyone was wearing a mask and social distancing More

by valp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Papish
Dec 24, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 10, 2020

They got me in and out, prompt - friendly and efficient! You can't beat that! Everyone had on a mask, waiting area was clean too! More

by AL208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Dec 24, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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