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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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December 08, 2020

Took my car atleast 3 times to fix apple CarPlay. No resolution yet. Now they have stopped taking calls. Very disappointing. They are nice otherwise. More

by KARISHMAPATIL1293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Korey Kainec
December 04, 2020

The service manger explained what services were available in addition to the tire rotation. I did not have to wait a long period of time! More

by laritahand7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 29, 2020

The service department was great! I had no problems. Brought my car in and was greeted right away. Had my car back in less time than what was quoted to me. Made my day after having a long day at work. I More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
November 25, 2020

I am a stand-up comedian and travel all over the country. Ganley keeps me on the road and I wouldn't trust my car to anyone else. More

by KBOGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Service, Korey Kainec
November 24, 2020

Both Mario and Holly were wonderful very helpful and extremely patient . Defiantly plan on doing business again . Mario took great care of us from the start weighing all of our options until we found e More

by DANIELLEMILLER1690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Mario Hurd
Nov 25, 2020 -

Ken Ganley Nissan Mayfield responded

Hi Daniellemiller1690, we are very happy to have provided you with such a positive experience!

November 24, 2020

They did what was needed to the vehicle. Got me a rental for the time my car was with them. Thank you for what you do. More

by Martin34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Nov 25, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 20, 2020

The service department staff were wonderful! They took the time to keep me informed during my visit and were super helpful answering any questions that I had. More

by annettemarra06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Nov 25, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 19, 2020

Did everything promptly and friendly. Even finished Did everything promptly and friendly. Even finished before they said they would. And answered some questions I had about my car. They had my c More

by ARNIEC46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam - service
Nov 25, 2020 -

Ken Ganley Nissan Mayfield responded

Hi Arniec46, we are very happy to have provided you with such a positive experience!

November 18, 2020

Great service and wonderful staff. They took great care of my vehicle and I am a satisfied customer with my purchase and the services provided thus far. More

by KELLYBRANDEE1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Nov 25, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 17, 2020

Very professional service. Provided helpful insight on design features and about avoiding similar issues in future. Timely and efficient, esp. in these challenging times. Thanks More

by Vijay
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 25, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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