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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 30, 2020

Adam, as always, was friendly and attentive. Although the shop was obviously busy, he was very helpful by removing paint from the side of my car right away like a miracle worker. I’ve always had a positive e More

by SHIRLEYTURJANICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, service dept. 6 stars!
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2020

I have always been pleased with the service. Everyone is very kind and explains exactly what is been serviced. Adam was great. One time I came in because I couldn't get my tail gate to open on my Pathfinder More

by BONNIEB55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2020

Great job ! Not long wait, good service , tech did great job. Clean car upon finish, custom valve stems replaced, no grease marks, no boot marks etc. I watch my cars like a hawk and I felt comfortable the w More

by CORYMCCONVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2020

Hanley Nissan service department has always been responsive and a pleasure to deal with concerning my 370Z, knowledgeable, prompt and fair. Adam is the best! More

by MBH14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam is service
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us!

Nov 09, 2020 -

MBH14 responded

Ganley Nissan service department has always been responsive and a pleasure to deal with concerning my 370Z, knowledgeable, prompt and fair. Adam is the best! (PLEASE CORRECT TYPO IN ORIGINAL)

October 28, 2020

Although the shop was short staffed and customers stacked up, Mike Y honored my appointment. He was diligent about getting me in and out in the time frame I needed. Thanks, Mike. More

by KITJENSEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Hi Kitjensen50, we are very happy to have provided you with such a positive experience!

October 27, 2020

I was notified of a recall on my car. I made an appointment with Ganley because it was much closer to my home than the dealership that I leased my car from. I was impressed with the professional an More

by plkatzrn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 27, 2020

Work was done right the first time and on time. People were friendly and my car runs quite now, no more rattling or squeaking anymore More

by BRUCEB4GIVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 26, 2020

They were able to give me a service appointment within a weeks time, which was important to me. The service dept. was thorough and professional. More

by SHARON-HOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 26, 2020

Friendly service always answers questions. In addition let me know that they didn’t Have my part in stock and would take a little longer than usual.. More

by WRMYROOTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2020

The customer service was wonderful! We were not aware that our leased vehicle had developed some problems.Everything was explained so we could understand it. Even our loaner car was terrific.Our SUV was More

by GLADYSHACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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