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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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September 11, 2020

High prices but knowledge staff. Dealer prices are usually higher than other places but I thought three times was a little excessive. It is convenient but so are other mechanics. More

by GRMOSKOWITZ
Recommend Dealer
Yes
Employees Worked With
Don't remember name of service writer
Sep 24, 2020 -

Ken Ganley Nissan Mayfield responded

Hi Grmoskowitz, we regret to hear that you are displeased with your recent experience with us.

September 08, 2020

Excellent service at Mayfield Nissan. The staff is Friendly and efficient. The vehicle was ready when the said it would be and they even applied a discount for me. More

by shereiaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Sep 24, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 07, 2020

It is always a pleasure to see the guys in service. They do a great job and are genuinely glad to take care my car (and me). More

by betsyhum3
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2020

I love it! Got my work done in great timing, everything was explained very easily to me and other needed estimate was done, plusr recall. More

by KILBURN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Hurd, Tom Papish
September 03, 2020

Great service per usual. Love Mike in service - he really does know how to take care of you! Thanks again Ganley Nissan of Mayfield! Yay! More

by Mallory Bowes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Sep 24, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2020

A very polite and courteous staff service was done on time. Korey was pleasant ,very professional and knowledgeable kept me informed about what was being done since there was a recall being taken care of More

by Beemster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
August 28, 2020

Friendly staff and good overall experience. extremely busy but quality service. Felt like I had to keep calling to check in vehicle because no one gave status updates. Which would be an area of improveme More

by curtisprks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
August 28, 2020

I am so glad I bought my Nissan Cube 10 years ago here. The Service Dept has always been helpful, efficient, honest and friendly. Patty has become a friend!!! More

by LBRTYCLUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia T., Tom Papish, Korey Kainec
August 27, 2020

I was very impressed with the expedience of service department with repairing my tire so I could get back on the road. Thank you Walter Piunno More

by WPIUNNO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

People were very kind and friendly! Took a an extra hr than they estimated but it looked a little busy. Will be back! Great team! More

by NILRPATEL93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
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