
Ken Ganley Nissan Medina
Medina, OH
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Exceeded Expectations I truly did not expect to leave with a new vehicle when I visited at Ken Ganley Nissan last month. The team was very friendly and welcoming when I ar I truly did not expect to leave with a new vehicle when I visited at Ken Ganley Nissan last month. The team was very friendly and welcoming when I arrived. DJ Finkbeiner (Sales) was very knowledgeable, pleasant and efficient. Not only did he give me a deal which met my needs, he also expedited the process so I could leave in time for an appointment later that afternoon. DJ also followed up with me a few times in the month after my purchase to ensure I was happy. I will definitely be going back to DJ and Ken Ganley Nissan for my next vehicle. I will also be referring anyone in the market for a new car. More
Great experience Vince and the staff was great as always. Service on my vehicle was fast and they explained to me everything they worked on. I keep using Nissan becaus Vince and the staff was great as always. Service on my vehicle was fast and they explained to me everything they worked on. I keep using Nissan because of the staff and the product. More
Service I liked the way Mike greeted me and took care of what I was in there for. He was very friendly and answered any questions I had. I liked the way Mike greeted me and took care of what I was in there for. He was very friendly and answered any questions I had. More
Short and quick. This being my first service on my vehicle the tire rotation and open recall were completed in roughly an hour. No complaints as of now. This being my first service on my vehicle the tire rotation and open recall were completed in roughly an hour. No complaints as of now. More
Good and Bad I had a great experience buying my car. However the finance team was not so great. They try to put you in debt for their own benefits which i hate. Ot I had a great experience buying my car. However the finance team was not so great. They try to put you in debt for their own benefits which i hate. Other wise the dealership is great! Always think twice before getting your credit pulled since they do a lot of hits. More
Only the best :) I got in the same day I called for an oil change and tire rotation. Basically got in and out, very happy. They check everything over- tires, brakes et I got in the same day I called for an oil change and tire rotation. Basically got in and out, very happy. They check everything over- tires, brakes etc. letting me know of any concerns. Always A1 service from Vince V. Nick helped me out when I was leaving getting some grease prints off my door, even though he was with another customer. He too is the best. They’re a great team. Thank you!!!!! More
Service was done in a good amount of time. Service was done in a good amount of time. Everyone I came in contact with at the dealership was friendly and made me feel welcome. Service was done in a good amount of time. Everyone I came in contact with at the dealership was friendly and made me feel welcome. More
quick oil change and tire rotation It was a cold and snowy day and I drove right in and Mike took great care of me. They took care of 2 recalls and they changed the oil and rotated ti It was a cold and snowy day and I drove right in and Mike took great care of me. They took care of 2 recalls and they changed the oil and rotated tires in an hour. Always a great experience. More
30,000 service 3 hours for a oil change,tire rotation,granted they did have to charge battery for 1 hour to get a bad code to allow replacement under warranty. 2 hou 3 hours for a oil change,tire rotation,granted they did have to charge battery for 1 hour to get a bad code to allow replacement under warranty. 2 hours for oil change and rotation to long to wait. Been there before and it's done under an hour More
Over priced for a known issue rude general manager This lug nut snapping and stripping issue is a known issue with the Xterra's. Your own service guys have snapped them and stripped them before doing a This lug nut snapping and stripping issue is a known issue with the Xterra's. Your own service guys have snapped them and stripped them before doing a tire rotations. Talked to Marcus (think that was his name) and he pretty much said too bad when I asked him to work with me on the price. When I said to him he will probably be loosing a customer he said "Well sometimes you win some and sometimes you loose some" Felt that they could have worked with me on it. More