
Ken Ganley Nissan Medina
Medina, OH
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Great place to be a customer I have leased 5 vehicles through Ken Ganley Nissan. I have always been extremely happy with their service department. They are prompt and very frien I have leased 5 vehicles through Ken Ganley Nissan. I have always been extremely happy with their service department. They are prompt and very friendly. My salesperson is Rose Strelbicki. She has helped me with the last 4 vehicles that I have leased. Rose is always calling me and seeing if I have any questions or concerns with my car. When I am ready for a new lease, she asks me what I am interested in and she will have a vehicle ready in the lot for me to look at and drive. If I could give Rose a rating for 0 to 10, she would definitely be at 10! Great employee! More
Outstanding Service and Customer Relationship My recent service experience at Ken Ganley Nissan was handled in a prompt, courteous, efficient and expeditious manner by their competent service staf My recent service experience at Ken Ganley Nissan was handled in a prompt, courteous, efficient and expeditious manner by their competent service staff. I am extremely satisfied with the manner in which this agency treats customers and would highly recommend both the sales and service staff to potential customers. As an FYI, this is the fifth vehicle I have leased at this agency. More
Recall I can't say enough great things about the service at Ken Ganley Nissan! I brought my car in for a recall and was treated like a VIP! I can't say enough great things about the service at Ken Ganley Nissan! I brought my car in for a recall and was treated like a VIP! More
Taken right in and was out within 45 minutes with a clean tr Parts department and service were great. Will definitely be back. Service was very fast and done correctly. A great experience.Will definitly go back Parts department and service were great. Will definitely be back. Service was very fast and done correctly. A great experience.Will definitly go back there. More
Looking for a new ride! Salesman Josh and GM Dave Becher were patient with me as I changed my mind several times. Dave made me feel like I was a member of his family that he Salesman Josh and GM Dave Becher were patient with me as I changed my mind several times. Dave made me feel like I was a member of his family that he actually liked! More
Used car purchase Purchased a used Nissan Sentra for a reasonable price. The "online" team was frustrating... sent an email to request a price, they initially didn't a Purchased a used Nissan Sentra for a reasonable price. The "online" team was frustrating... sent an email to request a price, they initially didn't answer my question. Received a phone call and asked my question again, to which I was told that the listed prices are NEVER discounted. What was particularly sad though is that I was told this information only after I was asked to make an offer. Upon receiving my offer and then being told that prices are never discounted, I questioned the person as to why he would ask me to make an offer if prices are never discounted. I stated that based on his comment, it was completely irrelevant and a waste of my time to make the offer. At this point, the person admonished me for being argumentative. I found this to be completely unprofessional and out of line. So, now to the good... while I had no plans to go there, I ended up stopping in on my way home from another dealer to see if the car I was looking at was as attractive as in the pictures. I was met in the parking lot by Conner Schoonover. Conner was a very pleasant person. I drove the car, then sat with Conner where we negotiated for about 30-40 minutes. Typical sales types of tactics, but in the end, I purchased the car for my original offer price and felt good about it. Interesting enough, because I purchased it at a decent discount, it further invalidated everything about my email & phone contact with that team!!??!! More
New Car, Happy Customer Fourth new vehicle we have purchased from Ganley Nissan. Awesome vehicles, good pricing, friendly sales and great service. I will be buying my next ve Fourth new vehicle we have purchased from Ganley Nissan. Awesome vehicles, good pricing, friendly sales and great service. I will be buying my next vehicle from Ganley. More
Great service Always professional and explains everything thoroughly. They always get things done in a timely matter. Happy with the service. Would definitely recom Always professional and explains everything thoroughly. They always get things done in a timely matter. Happy with the service. Would definitely recommend the service department to everyone More
Great service and sale experience I knew which vehicle I wanted to look at possibly purchasing. The internet sales department had answered my inquiry the day before, so I asked for the I knew which vehicle I wanted to look at possibly purchasing. The internet sales department had answered my inquiry the day before, so I asked for them when I arrived. They turned me over to Josh Holowatyj. From start to finish, Josh was very professional and wasn’t a typical “used car salesman “. I had a few items that I wanted checked out before I accepted the truck. It was completed in a timely fashion and I was on my way home. I definitely will do business with this dealership again. More
Always Dependable I've been coming to Ken Ganley Nissan for service for about five years now. They are always thorough and dependable. They make my decision easy to sta I've been coming to Ken Ganley Nissan for service for about five years now. They are always thorough and dependable. They make my decision easy to stay with Nissan. More