Ken Ganley Nissan Medina

Pleased with my overall experience Liked the quickness and ease of leasing a new vehicle. At checkout, time was delayed due to a new girl having some issues, but everyone is new at so Liked the quickness and ease of leasing a new vehicle. At checkout, time was delayed due to a new girl having some issues, but everyone is new at some point. Everyone was friendly! More

Efficient and quick service Nick, Tigh, Vince and crew are a pleasure to work with for the boring task of servicing the car.. they are friendly and get the job done quickly. Ge Nick, Tigh, Vince and crew are a pleasure to work with for the boring task of servicing the car.. they are friendly and get the job done quickly. Get all service work done at Ken Ganley and recommend other Nissan owners do the same. My daughter who lives in Brecksville, has a Nissan and took her car to someone to repair the air conditioner. They quoted her $1,000 to fix it. She brought it to Ken Ganley in Medina and it was fixed for $200! I trust these guys with my car! More

Exceptional service department All of my service has been performed at this dealership since purchase 3 yrs ago. Service department is top notch. I can always count on them in a tim All of my service has been performed at this dealership since purchase 3 yrs ago. Service department is top notch. I can always count on them in a timely fashion. More

Express Service great I have utilized their oil and filter service with coupon which costs less than I could do it myself. Plus I get the peace of mind of a complete inspe I have utilized their oil and filter service with coupon which costs less than I could do it myself. Plus I get the peace of mind of a complete inspection. Mechanic even put new clamps on my catalyst shield at no additional charge. More

Great Service Department The service team at Ken Ganley Nissan is very efficient, professional and respectful. It doesn't matter what I bring my vehicle in for, they always t The service team at Ken Ganley Nissan is very efficient, professional and respectful. It doesn't matter what I bring my vehicle in for, they always tell me how it is, without any sugar coating or trying to get extra money for things that do not need to be replaced. As a woman coming into a car dealership that is something I was worried about- being taken advantage of. More

Very professional easy to work with. Bryon Reed was very clear on what he could do, and did what he said. Vehicle was in when promised and the transfer was smooth and professional. Bryon Reed was very clear on what he could do, and did what he said. Vehicle was in when promised and the transfer was smooth and professional. More

Service It was a good experience and everything was good. Wish the popcorn was made in the morning because I would had some. Everyone was very nice. It was a good experience and everything was good. Wish the popcorn was made in the morning because I would had some. Everyone was very nice. More

Awesome working with Mike. Mike was very helpful, professional, and kind. Thank you!!! He was very knowledgeable and answered all my questions. My husband and I will definitely Mike was very helpful, professional, and kind. Thank you!!! He was very knowledgeable and answered all my questions. My husband and I will definitely be back to see him!! More

Oil change Took care of warranty issue discovered during oil change. I had to leave vehicle overnight but they provided a great car. They were courteous and prof Took care of warranty issue discovered during oil change. I had to leave vehicle overnight but they provided a great car. They were courteous and professional. More

Dirty car The customer service and sales were very kind. DJ was very attentive however he told us that the car we bought; a used 2017 Nissan Rogue was going to The customer service and sales were very kind. DJ was very attentive however he told us that the car we bought; a used 2017 Nissan Rogue was going to be cleaned and detailed before we picked it up the following day. This was not the case. The windows were dusty and had sticker glue and scrape marks on the front windshield, on the passenger side. We also found garbage in the pockets on the back of the seats and in the console. There was red pen mark on the ceiling of the car. More