Back

Ken Ganley Nissan Medina

Medina, OH

4.8
1,696 Reviews

5180 Montville Dr

Medina, OH

44256

Directions

By Type

Showing 1,696 reviews

October 04, 2019

Staff makes servicing car enjoyable Very caring staff-makes sure only necessary work gets done-don’t try to push me to have additional work done. Went to bat for me when corporate refus More

by TRUDYAWALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swords, Tigh Shaffer, Vincent Vectirelis, Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Thank you Trudy for pointing out our caring staff.

October 04, 2019

All ways great service I've all ways had great service from the staff who work here as soon as i arrive I am taken care off with a smiling face and a hi how are you Thanks More

by VINCEBULLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them are great
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Vince, we appreciate your business.

October 04, 2019

Fantastic Service Felix was extremely helpful through the leasing process and has great customer service skills! I was very pleased with how smooth the process went. Al More

by SRR59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Santiago Gonzalez
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Thank you for your positive comments.

October 04, 2019

Tigh & my Xterra Tigh Was awesome. He was proactive in the repair of my Xterra knowing we’re leaving out of town. I will only request him as my advisor in the future. More

by GALMON13
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Thank you for your top-notch review.

October 04, 2019

excellent service department Very helpful, friendly and compassionate about our service. Very quick service time as well. Would highly recommend Ken Ganley Nissan service Center More

by MCCONVILLE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

We appreciate your service business.

October 04, 2019

Great experience We were there for oil change and tire maintenance. Mike was very friendly and professional. Everything was done in a timely fashion. Everyone treate More

by MJONELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

We are glad you "wouldn't go anywhere else".

October 04, 2019

Service is fine Service department in fine, but I'll probably never buy a car from them again. I hate their commercials, I think they are very misleading. More

by RICKFOPA99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis, Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

We appreciate your 5 star review.

October 04, 2019

Ken Ganley service center is always prompt Always prompt, courteous, and friendly. I am satisfied with the quality of work. The waiting area is also a pleasant place to relax while waiting. More

by ALAN_FOSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Thank you Alan for your positive review.

October 04, 2019

Conflicting advise from service advisor I came in to have my transmission fluid changed as was recommended the week before. As I was leaving I was told that I may have waited too long to ha More

by kdiemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Our goal is to make our customers happy.

October 04, 2019

Unsatisfying Brought in for a oil change and to have them look at my a/c. They told me it would be 139.99 just to let me know what was wrong with the a/c. I also h More

by PTYRPAK4
Recommend Dealer
No
Employees Worked With
Not sure what employee I worked wirh, Vincent Vectirelis
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

To access what is wrong with a vehicle takes time which is why there is a charge.

...
112
...