Ken Ganley Nissan Medina

Ken Ganley Nissan, where dreams come true! If you're looking for friendly staff, a clean environment, and your dreams to come true Ken Ganley Nissan is the place to shop! I was met at the door If you're looking for friendly staff, a clean environment, and your dreams to come true Ken Ganley Nissan is the place to shop! I was met at the door by DJ, a salesman who is in the business for the customers. He led me and my husband gracefully through the entire process from finding my dream car to signing and driving! The store itself was immaculate not to mention the vehicles. I was nervous seeing as this was my first vehicle purchase but no one in that office accepts for you to be nervous. I've definitely found my dealership for life! More

Great Experience I needed a replacement vehicle after my van was totaled in a car accident. I've wanted a Nissan Altima since 2005, when I had one as a rental vehicle. I needed a replacement vehicle after my van was totaled in a car accident. I've wanted a Nissan Altima since 2005, when I had one as a rental vehicle. Both of my sons have one (a 2006 and a 2010), which I found for them, and they are very happy with their cars. My rental vehicle was a 2015 Nissan Altima, and I loved it. I searched online and found the exact car, in the color I wanted and with the options and packages that I wanted, in North Olmsted. I spoke with Jimmy Koty on the phone, and we set up an appointment for the following day. When I arrived, I found out that the vehicle I wanted was already on its way to Medina. They sent someone to get it, so that I could see it in person. I didn't even have to test drive it; I knew that I wanted it. I signed the papers that night and picked up my vehicle the next day! Jimmy was so helpful and answered all of my questions. I ended up purchasing External Ground Lighting for my Altima, and the Service Department was absolutely wonderful when they installed it for me. If I am ever in the market for another Nissan, Ken Ganley is where I will go! I highly recommend this dealership! Their staff is excellent and a pleasure to deal with! More

Working With the Best Services Providers Purchasing my car from Ken Ganley Nissan was an enjoyable and professional experience. The staff there, starting with Rose Strelbicki left me feeling Purchasing my car from Ken Ganley Nissan was an enjoyable and professional experience. The staff there, starting with Rose Strelbicki left me feeling I made the best choice in the car I chose along with the place to buy. In the past, when I purchased a car, I left other dealerships feeling something was not quite right. However, my experience with all the staff at Ganly Nissan made me feel important and well taken care of. Everyone was so friendly and helpful. I truly appreciated that car buying experience. Thanks again for treating me so well. And yes I am enjoying my new Rogue. T. Stokes More

First time car buyer I just recently bought my 2009 Chrysler Town and Country from Ken Ganley Nissan and couldn't have asked for an easier experience buying it. I had pre I just recently bought my 2009 Chrysler Town and Country from Ken Ganley Nissan and couldn't have asked for an easier experience buying it. I had previously looked at 2 other vans and 2 other dealerships that was not a good experience what so ever. They made my first car buying experience a hit. My experience was so painless and actually enjoyed the employees and the dealership. I truly love my new van!!! More

Van of nightmares I purchased a used min van from Ken Ganley Nissan the end of June. First, I could tell during the test drive that the brakes were in need of service. I purchased a used min van from Ken Ganley Nissan the end of June. First, I could tell during the test drive that the brakes were in need of service. Upon inspection by their service dept. I was notified that the pads had about 2000 miles of life left. An offer was made to take 300 off of the price and I could get them repaired myself. Great. Took the van home. The next morning, to my dismay, the van would not start, turn over, etc., but there was power. Called my salesman who got permission to send out a couple of guys and try to jump it. No luck. Had it towed to Ganley and the starter needed replaced. Ganley took care of it. When I took it in to get the brake pads done about a week later I was notified that the oil pan was in need of replacing, the tranny fluid was foul, and there were 2 seeping valve gasket covers. After calling around the best price for the work was around 950.00. Scheduled the work. The Hyundai service dept. called me after removing the old oil pan and said, "Um...we've got some more bad news for you. The oil in the old pan is like tar and the master mechanic said the engine is full of this stuff. You'll be lucky to get 10,000 more miles before the engine blows and there is no way to fix it." They replaced the oil pan and stopped work rather than waste my money, which I really appreciated. I immediately called Ken Ganley and notified them of my "dilemma". Even though the car was sold to me "as is" the service manager, Frank, said they would be willing to trade me out of the van and give me the value minus taxes. That sounded MORE than fair. I was told to find another vehicle and they would hold it. I perused the Ganley websites and settled on another car which I arraigned to test drive the next morning. When I arrived, before opening, another gentleman was taking it out for a test drive...nice. Luckily it fell through. I had my mechanic check it over and decided to go for it. Frank said they would work up the numbers and get back to me. After a bout of phone tag he said I would be getting 5500 towards the replacement car minus the money for taxes (NOT what I was told). I just bought the van of my nightmares for 7200 with 2000 cash down!!! So, in the span of 3 weeks, I lost 250.00 for the oil pan, 2000 cash deposit, 500 for taxes because I bought an as-is van on it's last leg and had to cover the depreciation over the 3 weeks. Lesson is: NEVER buy a used car without an in depth inspection. I really appreciate Ken Ganley's staff working with me to find a replacement vehicle. At the same time I can't give them 5 stars because I don't feel I should have had to cover the bad engine, etc. I think the fair thing would have been to do what Frank initially promised, refund all the money, minus the taxes. It's not my fault they took this hunk of junk in on trade without a thorough inspection. According to the Hyundai service dept. the bad oil, oil pan, and filthy tranny fluid would have been noted during an oil change, or fluid inspection. Maybe they did know and paid out a paltry sum to the previous owner. Then I come along and buy the problem. Now they are up another 2,000 and anything they get at auction. I'd like to say I'm wrong. I'd like to, but I can't. That being said, at least I have a better car and don't have to worry about my engine blowing at any time. I know I bought it "as-is", but it's still unfair. Well...life is. More

Excellent service We have been buying our cars from Rose Strelbicki from Nissan for about 10 years. Our experience with her has always been very pleasant and informati We have been buying our cars from Rose Strelbicki from Nissan for about 10 years. Our experience with her has always been very pleasant and informative. She makes purchasing a new car fun and exciting. We love our Nissans. Thank you Nissan for your good experience and excellent service! More

painless experience Nissan rogue- I love this car, I leased it for 3 years then bought it, I worked with Rose and she was great, She did not pressure me to buy a new one Nissan rogue- I love this car, I leased it for 3 years then bought it, I worked with Rose and she was great, She did not pressure me to buy a new one. More

you want it done right...ROSE Strelbicki is the LADY!! We needed a new car . Rose Strelbicki sold us our last ALTIMA, so to HER we go for our NEW ROUGE she did not have what we wanted on her lot but sh We needed a new car . Rose Strelbicki sold us our last ALTIMA, so to HER we go for our NEW ROUGE she did not have what we wanted on her lot but she found it and it was ours in one day! What wonder knowledge and service she has provided us with.. we will always call on her! CUDOS More

Good experience Rose Strelbicki did a great job helping us purchase our certified Nissan Altima. Rose took the time to explain all the features on the car also. Thank Rose Strelbicki did a great job helping us purchase our certified Nissan Altima. Rose took the time to explain all the features on the car also. Thank you Rose! More