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Ken Ganley Nissan Medina

Medina, OH

4.8
1,689 Reviews

5180 Montville Dr

Medina, OH

44256

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Showing 1,689 reviews

October 12, 2021

I had a 10:30 appt and my car was on the lift at 10:35. Very prompt. Very nice. More

by COFFEY3685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Oct 13, 2021 -

Ken Ganley Nissan Medina responded

COFFEY3685, Thank you for the 5 star review! We are so glad you had such a great experience here at Ken Ganley Nissan! Have a great day!

Oct 13, 2021 -

Ken Ganley Nissan Medina responded

Hi Coffey3685, we are very happy to have provided you with such a positive experience!

October 11, 2021

Dealership and service fine, the badgering and calls to take this survey afterward were a littl much this time. More

by KEVIN60BRD
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley, Vincent Vectirelis, Nick Bena, Alyssa Beaudette, Renee Barker
Oct 12, 2021 -

Ken Ganley Nissan Medina responded

KEVIN60BRD, Thank you for taking the time to let us know how we did! Have a great day!

October 09, 2021

My car has been serviced here since purchased new almost 11 years ago. I woudn't think to go anywhere else because of the superb job these guys do! More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley, Nick Bena
Oct 09, 2021 -

Ken Ganley Nissan Medina responded

We are pleased to here you have received superb service from us for the last 11 years. Thank you.

Oct 11, 2021 -

Ken Ganley Nissan Medina responded

Michele, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

October 07, 2021

Very quick and painless buying experience. Each person we talked to did their job well. More

by PATRICKDONOHUE4006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuenzel, Nick Cleer, Jake Pastva, Ethan Owens
Oct 07, 2021 -

Ken Ganley Nissan Medina responded

Patrick, we appreciate your business and your positive feedback.

Oct 08, 2021 -

Ken Ganley Nissan Medina responded

Patrickdonohue4006, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

October 06, 2021

Jake Pastva was friendly and very helpful. I initially was contacted by Renee Barker who was also helpful to find me the truck I wanted/needed. Felix Santiago in finance was also very courteous. Seems lik More

by TM99US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Santiago Gonzalez, Renee Barker, Jake Pastva
Oct 07, 2021 -

Ken Ganley Nissan Medina responded

Mark, thank you for your business and our great review.

Oct 07, 2021 -

Ken Ganley Nissan Medina responded

Tm99us, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

October 05, 2021

I drove the car I just bought back home and realized that the car I bought hurt my back and shoulders and neck. I called up the dealership and wanted my old car back. I could not get my old car back. A More

by FINSTERN
Recommend Dealer
No
Employees Worked With
Jimmy Koty
October 01, 2021

Ron Zurek, our salesperson, was extremely helpful and Ron Zurek, our salesperson, was extremely helpful and he went out of his way to make our experience easy. We are enjoying our new car. More

by HANDYRICK1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Zurek
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

HANDYRICK1945, Thank you for the 5 star review! We are so glad you had such a positive experience here at Ken Ganley Nissan in Medina! Have a great day!

October 01, 2021

Staff was very personable! All were pleasant and friendly. Waiting area was nice and offered coffee and water. More

by JMAZZ261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

MAZZ261,Thank you for the 5 star review! We are glad you had such a positive experience here at Ken Ganley Nissan! Have a great day!

October 01, 2021

The shopping/buying process was great. However, when we came back to sign the final paperwork and take ownership of the car, we had to wait about an hour to be seen. More

by KELLYTHOMASMANGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

KELLYTHOMASMANGO, Thank you for taking the time to let us know how we did! Have a great day!

September 30, 2021

I was very rushed because they were so busy. Also when I purchased my lease I was told incorrect information from when I got into my lease More

by TIFFANY44134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Zurek
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

TIFFANY44134, Thank you for letting us know about your experience! We are disappointed to hear that you were not happy with your visit! We hope you have a great day!

Oct 02, 2021 -

Ken Ganley Nissan Medina responded

Tiffany44134, we truly appreciate your honest feedback. Please feel free to contact our Sale's management team to further discuss your experience.(330-721-0500) Thank you and have a great day!

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