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Ken Ganley Nissan Medina

Medina, OH

4.8
1,685 Reviews

5180 Montville Dr

Medina, OH

44256

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Showing 1,685 reviews

March 11, 2021

Nick was great! The service department had me in and out in no time with a loaner while a repair was done on my vehicle. More

by MELISSAHAMMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena, Nick Cleer
Mar 12, 2021 -

Ken Ganley Nissan Medina responded

MELISSAHAMMON, Thank you for such an awesome review! We will gladly pass along this great review to Nick and the service team. Have a great day!

Mar 12, 2021 -

Ken Ganley Nissan Medina responded

Melissahammon, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

March 10, 2021

Service is always great! Nick and Vince are always very helpful. I always bring my vehicles here to be serviced.I’ve never had a any issues with the service dept. More

by JHELTON15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis, Nick Bena
Mar 11, 2021 -

Ken Ganley Nissan Medina responded

We appreciate your business and are glad you are happy.

Mar 11, 2021 -

Ken Ganley Nissan Medina responded

Jhelton15, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

March 09, 2021

I have leased and/or bought several cars from Ken Ganley. Staff are friendly and efficient. My current lease is up soon and I will be leasing again, depending in deal. More

by SDEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Koty, Tigh Shaffer
Mar 09, 2021 -

Ken Ganley Nissan Medina responded

Thank you for taking the time to write positive comments regarding your sales person and the dealership. We appreciate your business.

March 09, 2021

Sales experience was great, but the financing office was not. I have an excellent credit rating of 830 and the loan officer said the best he could do was over 7% for 5 years. I ended up refinancing almost More

by NotSatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony (Finance Officer), Nick Cleer
Mar 09, 2021 -

Ken Ganley Nissan Medina responded

Thank you for letting us know you had a great sales experience but were unhappy with the loan rate we were able to obtain for you.

March 09, 2021

They have helped me with my car repairs when I am in a pinch. They have been very helpful with explaining if/any work that has been completed. They are not pushy or pressure you into completing any work y More

by JM.GIESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer, Mike McNeeley, Vincent Vectirelis, Nick Bena
Mar 09, 2021 -

Ken Ganley Nissan Medina responded

JM.GIESE. Thank you, for such an awesome review! We are glad to hear our service team did such an amazing job! Have a great day!

March 09, 2021

This is my 2nd lease car from Ken Ganley Nissan. Their service is exceptional and personnel are knowledgeable and friendly. Look forward to my 3rd lease car from here. More

by JOESTRAKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Rader, Nick Cleer
Mar 09, 2021 -

Ken Ganley Nissan Medina responded

Joe, thank you for providing positive feedback regarding the great service you received from your sales associate and the service department.

March 07, 2021

The service is beyond compare! I recommend all of friends come here for service!!!They are experts in the delivery of customer service! great job!!!! More

by Ianf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swords, Tigh Shaffer, Mike McNeeley
Mar 08, 2021 -

Ken Ganley Nissan Medina responded

Ianf, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

March 05, 2021

Called in for an appointment, and drove right up. Fast oil change and customer service was super friendly and wonderful. Great service! la la la More

by SOULTRIC45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Howard
Mar 06, 2021 -

Ken Ganley Nissan Medina responded

We appreciate your awesome review.

March 02, 2021

Outstanding service from Mike and the team. Thoughtful and kind. Thank you for your care. All the needs were met and the waiting area was comfortable. More

by JOHNMIU0426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Mar 02, 2021 -

Ken Ganley Nissan Medina responded

JOHNMIUO426, Thank you for the 5 star review! We will gladly pass this awesome review onto Mike and the service team! Here at Ken Ganley Nissan we strive for 100% customer satisfaction, we hope you have a great day!

March 02, 2021

I love that so much is now updated real time through texts. I was also able to book my appointment myself online. Easy and quick! More

by HGOGOLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer, Mike McNeeley, Nick Bena
Mar 02, 2021 -

Ken Ganley Nissan Medina responded

HGOGOLIN, Thank you for the 5 star review! We will gladly pass this great review to our service team here at Ken Ganley NIssan. Thank you and have a great day!

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