Ken Ganley Nissan Medina

Everything was great I got in and out. The service representative was very informative about my warranty on the work performed on my daughter's vehicle. Overall everyone involved was professional an representative was very informative about my warranty on the work performed on my daughter's vehicle. Overall everyone involved was professional and nice. More

Staff is always helpful and kind. Service department is very thorough and not pushy. I never have a hard time getting my car in either. very thorough and not pushy. I never have a hard time getting my car in either. More

Nice employee's but have had major problems with them advising me a couple different contradictory things regarding the processing of the loan. I've been told I would be reached asap to resolving my ques advising me a couple different contradictory things regarding the processing of the loan. I've been told I would be reached asap to resolving my questions. The first time, I had to call them after not hearing anything back, and the second time (with a different salesperson) the same thing is happening. One of my 2 issues involved getting charged my first payment even though they had not even processed the loan yet (30 days later). This caused me to get double charged because my other car that was traded in (with a loan balance) never got paid. So essentially I've paid 2 months now on my old used car that I no longer possess. They (Nissan) state it's the bank's problem, the bank states' it was Nissan's mistake. Still no clarity and left in the dark. But again my sales day I bought the car was a good experience regardless. More

Polite, clear communication of work that needed to be done on my vehicle. Work was done efficiently. Entire Service team is great and always friendly, even when very busy with customers. done on my vehicle. Work was done efficiently. Entire Service team is great and always friendly, even when very busy with customers. More

First time coming here. Recognized Vinces names from his old dealership. From the start he took care of me as the customer and helped me with every issue I had. He went above and beyond. old dealership. From the start he took care of me as the customer and helped me with every issue I had. He went above and beyond. More

Had amazing service during my visit. The staff went above and beyond! The new update to check the status of your vehicle is a great addition. and beyond! The new update to check the status of your vehicle is a great addition. More

As usual, I was very well-pleased with my recent service experience at Ken Ganley Nissan. This mirrored my satisfaction with the sales department which resulted in the leasing of my previous three vehicles experience at Ken Ganley Nissan. This mirrored my satisfaction with the sales department which resulted in the leasing of my previous three vehicles from Ganley. More

My experience was great. Very friendly and helpful, Eric Stone made my new lease purchase painless. He did everything to make my day! I give him the highest rating you have. Thanks Eric and the Nissan team. Stone made my new lease purchase painless. He did everything to make my day! I give him the highest rating you have. Thanks Eric and the Nissan team. More

This was the second time we leased with this dealership. The salesman and finance department where great. The transaction was simple and quick, we felt like we got what we wanted The salesman and finance department where great. The transaction was simple and quick, we felt like we got what we wanted More

Very nice dealership. Second time thru for leasing an Altima & Murano. Good location. Sales staff was responsive & worked to find exact vehicle I wanted. Would recommend and would return. Altima & Murano. Good location. Sales staff was responsive & worked to find exact vehicle I wanted. Would recommend and would return. More