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Ken Ganley Nissan Medina

Medina, OH

4.8
1,689 Reviews

5180 Montville Dr

Medina, OH

44256

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Showing 1,689 reviews

December 02, 2020

mike mcneally was very through with my checkup including a wheel allignment and offering me a office cubicle where i could be socially distant and the office staff was quick in and out. More

by MICHAELJJFREDERICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Dec 02, 2020 -

Ken Ganley Nissan Medina responded

MICHAELJJFREDERICK, Thank you, for the 5 star review! Here at Ken Ganley Nissan we strive for 100% percent satisfaction! So glad we could help you out! We will pass this awesome review to mike and the service team!

November 30, 2020

car was done fast. it was more than i expected only because more work needed done than what i initially brought it in for, but that’s not their fault More

by LEGALOS143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Dec 01, 2020 -

Ken Ganley Nissan Medina responded

LEGALOS143, Thank you for the 5 star review to our service advisor, Mike Mckneeley! We will also give a shout out to the service department! Let us know if there's anything else we can help out with!

November 30, 2020

Extremely helpful and provided a great experience. The staff was friendly and knowledgeable. I would definitely recommend Ken Ganley Nissan to my family and friends. More

by SCOTTSCHNEIDER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Strelbicki, Jimmy Koty, Matt Kuenzel, Michael Lamtman, John Arendash, Felix Santiago Gonzalez, Steven Rader, Joshua Holowatyj, Eric Stone
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

Scott, thank you choosing Ken Ganley Nissan for your vehicle. We appreciate your business and your high praise.

November 27, 2020

Memorandum title clerk who mailed to me for newly purchased 2017 lease maturity Rogue with TEMPORARY LICENSE TAG did not explaine to transfer ownership from Dealer to me. More

by HONGA
Recommend Dealer
Yes
Employees Worked With
Rose Strelbicki
Dec 23, 2020 -

Ken Ganley Nissan Medina responded

Honga, we are sorry you did not have a great experience with our Dealership. If they have not done so already, we will have a member of our Management team reach out to you.

Dec 23, 2020 -

HONGA responded

As i told before, whenever i lease or purchase car, New or certified used car all the time in the past Dealer sales associate took care of REGISTRATION AND LICENSE PLATE and i only pick up document (registration etc) and license plate ( sales agent install usually) when Dealer Staff calls me to pick up. Main problem this time was Title Clerk who mailed MEMORANDUM TITLE did NOT instruct what to do with momo title in the mail. I did not know i have to TRANSFER TITLE from Ken Ganley Nissan to ME MYSELF. When temporary license Tag on my purchased ROGUE EXPIRING I worked hard to get all paper work myself on Expiring Day to transfer title to me. Sales agent told she told that to my son who was with me and to me she did her job. I changed her performance from 3 stars to 5 STARS. JOHN HONG

November 27, 2020

Great service ! Fast and friendly. Everything was explained in plain simple terms. I didn't feel any pressure from the consultant at all. Highly recommend Ganley Nissan. More

by M.SINGFIELD
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

M.SINGFIELD. Thank you, for the 5 star review! Here at Ken Ganley Nissan we strive to give 100% satisfaction! We will pass this great review onto Nick and the service department!

November 27, 2020

All good and well done. The service performed is still under review, will have to visit again since, the fault was not detected but, the problem exists. More

by TUSHAR58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

TUSHAR58, Thank you, for the great review! WE will pass along this great review to Vincent and the service department!

November 26, 2020

Great customer service! Mike McNeeley was great in the service department, providing preventative care needs for my vehicle without the pressure that sometimes goes along with a vehicle service experience More

by MFENDER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

MFENDER45 .Thank you, for the awesome 5 star review! Here at Ken Ganley Nissan, we strive for 100% satisfaction! WE will pass this awesome review onto Mike and the service team!

November 26, 2020

Great service and friendly and efficient staff, highly recommended! They explain everything that needs to be done, will definitely come back. Check it out you won’t be disappointed More

by YOLAVALLEJO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

YOLAVALLEJO1,Thank you, for the 5 star review! Here at Ken Ganley Nissan we strive for 100% satisfaction! We will be happy to pass this review onto Mike and the service department!

November 26, 2020

everyone was helpful, and respectful with our current pandemic going on, wish all employees had a mask on. They were fast with the work and did a good job More

by Kerns1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer, Vincent Vectirelis, Nick Bena
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

KERNS1979, Thank You, for taking the time to let us know how your service was! We will pass along the 5 star review to Nick and the service department!

November 26, 2020

Best service best customer treatment and when i said that i need a specific car they accomplish my dream car. I recomend this dealership for me is a number 1. More

by MONSTERDJ89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felix Santiago Gonzalez
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