Ken Ganley Nissan Medina

Great dealership! Rose was great and met all our needs! We were in and out in a timely manner and left very happy! We would recommend this dealership to friends and family! We were in and out in a timely manner and left very happy! We would recommend this dealership to friends and family! More

I bought several Rogues from Rose. She is great to work with. Love the Rogue too. Very smooth ride. The Rogue seats are very comforable. with. Love the Rogue too. Very smooth ride. The Rogue seats are very comforable. More

Working with Rose was a great experience. She was prepared with information we had discussed prior to our meeting, which made things go a lot smoother. Thank you Rose! prepared with information we had discussed prior to our meeting, which made things go a lot smoother. Thank you Rose! More

Service was good - and very friendly - 1 complaint - I asked service adviser if my tire pressure was checked and he said yes - when I drove for home and checked pressure, tire pressure is uneven and a li asked service adviser if my tire pressure was checked and he said yes - when I drove for home and checked pressure, tire pressure is uneven and a little low - standard is 35 lbs and my readings are 31, 32, and 31 - I'm sure no one checked the pressure - car is 1 year old with 3000 miles - hardly used and we prepaid for service - maybe this was not a good idea More

I waited for oil change and tire rotation service. It was quick and seamless, in and out. friendly and knowledgeable staff here at Hanley Nissan in Medina.A+ quick and seamless, in and out. friendly and knowledgeable staff here at Hanley Nissan in Medina.A+ More

The whole Ken Ganley team does help me to get my 2017 rogue was awesome they work real hard and diligent leave to make sure that I left with the vehicle that was right for me and a price that was with my rogue was awesome they work real hard and diligent leave to make sure that I left with the vehicle that was right for me and a price that was with my budget can guarantee thank you to your team Matt Steve and especially my sales guy Eric Thank You! Stay Safe? More

I'm very pleased with the quality of service every time that I bring my vehicles into Ken Ganley for service. The service department staff is very knowledgeable and friendly. Clean and easy to get in and o that I bring my vehicles into Ken Ganley for service. The service department staff is very knowledgeable and friendly. Clean and easy to get in and out of. More

As usual your service department was OUTSTANDING !!! I needed my tire fixed and was able to come in when I could and taken care of and treated very very well !!! Thank you Vince (service department) for needed my tire fixed and was able to come in when I could and taken care of and treated very very well !!! Thank you Vince (service department) for all you do !!! However.... only one thing. I sat in the waiting area f r about an hour or less, I was watching tv and home make over. A customer walks in she sits down a seat away from me. She sees me watching the show about 39 minutes later she gets up and behind me is the receptionist area and whispers to the receptionist. All of a sudden the channel starts to switch. I was shocked I turned around and said did you change the channel To the receptionist who had the remote in her hands, however the customer spoke up and asked were you watching that which she already k ew I was. Don’t get me wrong if the customer would have said to me can we watch something else ? I would have said yes because I already watched at least 30 minutes of the show in other words giving her a chance ....,. I did answer and say “I guess not”..... which it was changed to Governor DeWine talking about corona which was not relaxing anymore. I got up and walked out. MY POINT is PLEASE let the receptionist know that when a customer wants a channel changed that the receptionist should ask others in the room if they can change the channel. The other customer was extremely rude and who the heck wants to listen to DeWine I listened enough to him. When I’m sitting in a waiting room I want it somewhat comfortable. I did call the receptionist when I left and told her I was watching it she apologized I did talk to the sales manager but never told him because he was rude in his tone and I figured forget that. I was going to call back the next day and talk to the manager just to let him know to please have the receptionist ask other customers if they are watching it. You could even see from my back that I was watching it I was looking straight at the tv. However I decided not to call back because how rude the Danes manager was that it would not make a difference. Even if that was really the sakes manager I don’t know. I am more miffed at how the receptionist handled this situation, especially when the customer is whispering and I’m sitting there watching tv. I purposely did not get on my phone once I wanted to relax and watch a show. Otherwise your service department was fantastic as usual. Professional, kind and honest !!! That’s why I come all the way from Parma Heights to get service ! More

I was taken care of right away. They changed the oil and filter rotated the tires,and fixed a problem I was unaware of,and washed my car, all in about an hour while I waited in a very pleasant area with fre filter rotated the tires,and fixed a problem I was unaware of,and washed my car, all in about an hour while I waited in a very pleasant area with free snacks. More