Ken Ganley Nissan Medina

I enjoyed the service. I was not aware that the cost of the plates was separate from the lease deal but that’s alright. All in all it was a good experience the plates was separate from the lease deal but that’s alright. All in all it was a good experience More

Easy going. Didn’t pressure a sale. Which I hate and usually walk away from pushy salespeople. Would definitely recommend people to come here. Great experience usually walk away from pushy salespeople. Would definitely recommend people to come here. Great experience More

Excellent, personalized service.The best, most patient, Excellent, personalized service. The best, most patient, customer representative/salesman I’ve ever worked with. His name is Jimmy Koty. I will def Excellent, personalized service. The best, most patient, customer representative/salesman I’ve ever worked with. His name is Jimmy Koty. I will definitely return in the future. More

Excellent customer service and service department. Over the 3 years of my lease they were very helpful with everything. When I returned my lease I was ready for a hard time(as other dealers do), but not he the 3 years of my lease they were very helpful with everything. When I returned my lease I was ready for a hard time(as other dealers do), but not here. It was the easiest, smoothest procedure. Would be back for sure! More

I will be back for my next lease! No shopping around any more. Can’t wait to see the new rogue. Thanks to everyone that helped!!! more. Can’t wait to see the new rogue. Thanks to everyone that helped!!! More

I was going to Florida, they were able to get me in the same day, checked everything over, rotated the tires. I was able to leave knowing everything was checked. same day, checked everything over, rotated the tires. I was able to leave knowing everything was checked. More

He very informed ,pleasant, nice,and not pushy.He wasn't rushing me out of the sales floor. Told me I could call him if I have any questions about the vehicle. rushing me out of the sales floor. Told me I could call him if I have any questions about the vehicle. More

I came in for a car wash and they took the time to fix my volume button on the radio. Great work and everyone was pleasant in the office volume button on the radio. Great work and everyone was pleasant in the office More

This was my second time for service. The greeter was masked and very friendly. As I sat in the waiting room I realized that only half the staff wore masks. I was seated near the coffee pot which seemed masked and very friendly. As I sat in the waiting room I realized that only half the staff wore masks. I was seated near the coffee pot which seemed to be a gathering spot for employees, who some wore masks some didn’t. I’ve been off since March due to COVID-19 as I’m considered very high risk. Once my car was ready, I paid and walked out to get my car in the reception area. I counted 6 Nissan employees, in uniform not wearing any mask. I couldn’t get in my car quick enough. One was even smoking outside the door, which you could smell. So unless you take the pandemic more serious I will not return. Totally disappointed in the entire staff. Even considered calling the health department but I figure I can tell you directly myself. More

I had set up a service appointment over the phone. I arrived for my scheduled appt and was informed that I didn’t have one scheduled. I was told it wasn’t an issue and it would be 45mins. An hour and a arrived for my scheduled appt and was informed that I didn’t have one scheduled. I was told it wasn’t an issue and it would be 45mins. An hour and a half later I get a call on my phone that my car was finished, I was sitting in the service lobby the entire time. Needless to say, that was frustrating and almost 2 hours later I was finally on the road, but the car hadn’t even been washed. This was an unfortunate visit as I have been going there for years and genuinely like the service. More