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Ken Ganley Nissan Medina
Medina, OH
1,696 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,696 reviews
September 23, 2020
Easy in and out for drop-in regular 5000 mile services. Service waiting area is clean and comfortable and all service personnel consistently demonstrate a positive, courteous demeanor. Love that they wash Service waiting area is clean and comfortable and all service personnel consistently demonstrate a positive, courteous demeanor. Love that they wash my Rogue and I always leave feeling that they appreciate my business. More
by JFRANKS2
Verified CustomerEmployees Worked With
Vincent Vectirelis
September 22, 2020
Online scheduling is pathetic! Made appointment at 7:30 came to drop off car only to find service didn’t open til 8, Coworker was picking me up, but I didn’t leave car as I was not confident that I even ha came to drop off car only to find service didn’t open til 8, Coworker was picking me up, but I didn’t leave car as I was not confident that I even had appointment. Called service to be told that online scheduling really doesn’t work. I didn’t have a ride back to drop off car, talked to Tigh, explained I was leaving on vacation next morning he went above & beyond to make it right. They picked up & delivered my car back to me within an hour! He renewed my faith in Ganley! Thanks Tigh! More
by DAYMUT1
Employees Worked With
Tigh Shaffer, Alyssa Beaudette
September 18, 2020
Everyone at this dealership was top notch. My salesperson Rose was helpful in showing the details of the vehicle etc. but we had the most interaction with Antione in finance. He was who we negot salesperson Rose was helpful in showing the details of the vehicle etc. but we had the most interaction with Antione in finance. He was who we negotiated financing and pricing options. Overall I am extremely happy with the vehicle and would definitely recommend this Nissan dealership over others in the area. More
by PMMAX930
Employees Worked With
Antoine (finance) , Rose Strelbicki
September 18, 2020
Felt sales pressured to get us out the door and never followed up with a 2nd key when asked. I work for a fortune 500 group for Penske Auto Group. I know how people should be treated as a customer. Sh followed up with a 2nd key when asked. I work for a fortune 500 group for Penske Auto Group. I know how people should be treated as a customer. Shame on your group for the experience i had with you. Even during Covid it took 2 months for the title. We have a Honda store and none of our Lease or retail payoffs take that long. You have a reputation for not paying loans off on trades. I would think you would do better for your customers on the front end of someone’s experience. More
by PELEEVACTNR
Employees Worked With
Alyssa Harris
September 17, 2020
I cannot say enough good things about my experience with Ken Ganley Nissan. Rose has been working with me for the last 14 months on different incentives to help me obtain my next vehicle. She has been patie Ken Ganley Nissan. Rose has been working with me for the last 14 months on different incentives to help me obtain my next vehicle. She has been patient, kind, personable, and willing to listen to my concerns. I have never felt so confident buying a vehicle until coming to Ken Ganley Nissan. I truly could not be happier with my choice! More
by SPENCERTODARO
Employees Worked With
Rose Strelbicki
September 16, 2020
I was interested in purchasing a used Subaru from Ken Ganley Nissan that I located on Cars.com. I was contacted by their Internet Sales Rep, Jennifer (LIAR) Lawernce, and communicated with her via e-mail Ganley Nissan that I located on Cars.com. I was contacted by their Internet Sales Rep, Jennifer (LIAR) Lawernce, and communicated with her via e-mail about the vehicle. I agreed to come to the dealership for a test drive of the vehicle and she scheduled a time for my visit. While en-route to the dealership and about fifteen minutes away from my scheduled appointment time I received another follow-up e-mail from Ms. (LIAR)-Lawerence inquiring if I was still coming today. On arrival, I spoke with a very nice and professional sales consultant, Felix. Who informed me that this vehicle had been sold. At no point in any of Ms. Lawernce's follow up emails did she mention that this vehicle had been sold. I'm not the type of person who typically takes the time to write reviews about my experiences, positive or negative. But the fact that I traveled over 75 miles roundtrip to view and test drive a car that was no longer available and how aggressively Ms. Lawernce repeatedly barraged with me with follow-up emails concerning my interest in a vehicle that she knew or should have known that was no longer available. Typical automotive dealership "BAIT & SWITCH" Just, get the customer in the door at any cost. For anyone looking to buy a car, I don't have any dealership that I can recommend. But, I sure have one that I will never recommend, KEN GANLEY NISSAN 5180 Montville Dr. Medina, Ohio 44256, and the SUPER-STAR Internet Sales Rep.Jennifer (LIAR) LAWRENCE. Horrible experience. Unfortunately, YELP doesn't have a rating below one STAR. More
by t strong
Employees Worked With
Jennifer Lawernce
September 16, 2020
Our sales person Jim was great to deal with and made our buying experience at Ken Ganley a pleasure. We will definitely recommend Jim and Ken Ganley Nissan. buying experience at Ken Ganley a pleasure. We will definitely recommend Jim and Ken Ganley Nissan. More
by GEBERT
Employees Worked With
Jimmy Koty
September 15, 2020
They dealer stayed open after hours so we could drive the car we were interested in. The price and condition of car was exactly what we wanted and the service was amazing car we were interested in. The price and condition of car was exactly what we wanted and the service was amazing More
by MAGICALTRAVELS
Employees Worked With
Rose Strelbicki
September 15, 2020
My sals person, Felix, was the most polite car salesman I have ever dealt with. I am 68 and have bought many cars in my days. I would recommend him to anyone who is looking to buy a car or lease a car. He have ever dealt with. I am 68 and have bought many cars in my days. I would recommend him to anyone who is looking to buy a car or lease a car. He is very patient and knowledgeable. More
by MLUCKII
Employees Worked With
Felix Santiago Gonzalez
