
Ken Ganley Nissan Medina
Medina, OH
Filter Reviews by Keyword
By Type
Showing 1,689 reviews
John Arendash was great. He helped us find a step van for our FedEx business. We would recommend other contractors to contact John if they are in need of a van. for our FedEx business. We would recommend other contractors to contact John if they are in need of a van. More
The website to sign up for service is terrible. I've been there before, but it I stop couldn't log in. Everything time I tried, it told me that I had to have cookies enabled. When I used the chat box, the there before, but it I stop couldn't log in. Everything time I tried, it told me that I had to have cookies enabled. When I used the chat box, the person on the other end didn't know anything about the service department or the website. More
Service center with Vincent was exemplary. Wonderfully conscientious & thorough! Helped both my wife & Robin in servicing our vehicles. Thank you Vini, your Tech are Awesome- conscientious & thorough! Helped both my wife & Robin in servicing our vehicles. Thank you Vini, your Tech are Awesome- More
You're greeted with a friendly smile, They answer any questions or concerns that i may have concerning my car. The service department has been great, Very dependable and timely! The facility is clean. questions or concerns that i may have concerning my car. The service department has been great, Very dependable and timely! The facility is clean. More
Vincent was great! He took care of my car and made sure I was aware of everything that was being done. This was an unexpected problem and the service department got my car in the very same day. was aware of everything that was being done. This was an unexpected problem and the service department got my car in the very same day. More
The service department was excellent! They were very kind and willing to help, got my car in and out quickly, and explained everything to me. and willing to help, got my car in and out quickly, and explained everything to me. More
In total we had a horrible experience. We were there over 4 hours. We wanted to leave & come back Monday but they kept encouraging us to stay. When we finally got into the finance office we were tired and r 4 hours. We wanted to leave & come back Monday but they kept encouraging us to stay. When we finally got into the finance office we were tired and ready to leave. Charles knew that and took advantage of us. Shame on us for not catching the sale price was $3,000 higher than what was listed online. We were also sold an extended warranty that Charles told us was required for the rate he got us. We were fresh out of Chapter 13 and he let us know he worked hard to get us financed. A week later (6/27/20) we went into the dealership and signed a paper to cancel the warranty. We’ve gotten nothing but the runaround from everyone we’ve talked to about the cancellation, especially Charles and Antoine. It’s 9/4 and they still have not processed it and are not returning calls. We were warned by friends not to purchase a car there but we did anyways and now we’re sorry. We will tell every we know to avoid this dealership like the plague. More
Wonderful experience. Would definitely recommend them to friends and family. I couldn’t believe how fast we got approved for our new car and drove it home the same day. Thanks again 😊 friends and family. I couldn’t believe how fast we got approved for our new car and drove it home the same day. Thanks again 😊 More
The management staff took over the salesman and worked with us to make sure we got the best deal possible for our son's new car. They definitely cared about our buying experience. with us to make sure we got the best deal possible for our son's new car. They definitely cared about our buying experience. More
The salesman John Arendash was very friendly and handled all our needs. The whole buying process was very easy. I have uses the service dept before and everyone there is always so helpful. An overall very n all our needs. The whole buying process was very easy. I have uses the service dept before and everyone there is always so helpful. An overall very nice experience. More