
Ken Ganley Nissan Medina
Medina, OH
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The service department was very nice, the men worked on my vehicle in good timing. The waiting was a little to cold for me but I'll wear a heavier jacket next time. my vehicle in good timing. The waiting was a little to cold for me but I'll wear a heavier jacket next time. More
Had a flat tire while traveling. The service department told me to come on up, and that they'd wait for me. The process was quick and painless and I appreciate the great service! told me to come on up, and that they'd wait for me. The process was quick and painless and I appreciate the great service! More
Great dealership to work with - we bought a used car for our son and he loves it!! We got a great deal too!! Definitely will be back in the future!! our son and he loves it!! We got a great deal too!! Definitely will be back in the future!! More
i like this dealership and they always have what i need in stock - i do feel like i have to push really hard on pricing for them to actually listen, but i understand that's how buying a car goes. they stay in stock - i do feel like i have to push really hard on pricing for them to actually listen, but i understand that's how buying a car goes. they stayed late to help us out which was great. More
The service was excellent as usual, but the customer waiting area was FREEZING! If you could do something about that, I would be so grateful (and so would your cashier, I'm sure!) waiting area was FREEZING! If you could do something about that, I would be so grateful (and so would your cashier, I'm sure!) More
Great service came in for oil change. Speedy and efficient. No issues. Customer service easy to deal with. Would recommend as I take my car here for service efficient. No issues. Customer service easy to deal with. Would recommend as I take my car here for service More
I don't want to knick Ganley too much - they were really great to work with. My headlights began acting up on me a little while back - they were on all the time and when I shut the car off it acted like I d great to work with. My headlights began acting up on me a little while back - they were on all the time and when I shut the car off it acted like I didn't turn them off for a bit until they shut off automatically. I didn't really have time to deal with it until I had to drive at night and realized that the actual headlights weren't on just some dimmer daytime lights. I was unable to turn the real ones on. By the time I managed to figure that out and go in for service, my gold plan had naturally expired a month prior. Therefore, I had to pay 400 dollars for a switch (basically the lever assembly was totally replaced). They had to order the part and although the plan was up said I could have a loaner car for the night. Recommended I got new tires as well. I received a call the next day - the wrong part was in the box that was labeled for my part so they had to wait another day. Again let me keep the loaner car. I told them lets proceed with the particular tires I chose and mentioned my brakes sounded squeeky too. They ordered the tires and checked the brakes, which were fine - just a bit older with some surface corrosion. I don't put many miles on it so they said I would be better suited not to buy new brakes yet. Nick was super friendly and really took care of me. The warranty thing chaps my hide but that isn't Ganley's fault. More
I always thought that dealerships were such a rip off until I bought my Nissan Rogue here. Not only are the oil changes/car rotations reasonably priced but the servicemen are excellent and know their stu until I bought my Nissan Rogue here. Not only are the oil changes/car rotations reasonably priced but the servicemen are excellent and know their stuff!!! More
Great all around dealer from sales to service. Very careful of my needs. Same salesman I had when I got my last car! I trust them, careful of my needs. Same salesman I had when I got my last car! I trust them, More
Nick in the service department was very helpful and explained what was wrong with my car in a way I could understand! I was very frustrated that I had had to pay 2 diagnostic fees when the car wasn explained what was wrong with my car in a way I could understand! I was very frustrated that I had had to pay 2 diagnostic fees when the car wasn’t fixed properly the first time. I was happy the 2nd time I did receive a rental car. More