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Ken Ganley Nissan Medina
Medina, OH
1,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 14, 2020
Horrible experience buying a used car This place is the worst!!!! Do yourself a favor and take your business to a reputable dealer. They did not do the things they promised to do in writ This place is the worst!!!! Do yourself a favor and take your business to a reputable dealer. They did not do the things they promised to do in writing, the tires we were told were 'brand new' but when we took it to a reputable dealer a few days later for a different repair we were informed the front tires were not new and one had a serious safety issue which could result in it blowing. They promised to detail the car even put it in writing and when we picked it up it was still filthy - the ceiling looked like someone had thrown a red slushy at it. When I called to inform them of these issues they were extremely rude. Very shady and unprofessional! More
by rebeccabenya
Employees Worked With
Ted Sales Manager
August 14, 2020
The Service guys are always great! Can’t say that enough. Great communication and response time. Thank you guys - I refer this team all the time. Great communication and response time. Thank you guys - I refer this team all the time. More
by MARK.SVOZIL
Verified CustomerEmployees Worked With
Tigh Shaffer
August 14, 2020
Great service and all around friendly and professional staff. Our new 2019 Nissan Frontier has a few issues that Ken Ganley Nissan is currently resolving and is in the dealers possession having the issues staff. Our new 2019 Nissan Frontier has a few issues that Ken Ganley Nissan is currently resolving and is in the dealers possession having the issues corrected. Thank you very much for taking care of us. We LOVE the Nissan Rouge loaner vehicle also! Thanks for everything and the excellent service. I would recommend Ken Ganley Nissan to anyone. Can’t wait to get our Frontier back! More
by SVT1580
Employees Worked With
Matt Emond, Ted Sawicki, Tigh Shaffer, Nick Bena, Alyssa Harris
August 14, 2020
Didn’t receive the complimentary car wash I’ve received every other time I’ve come for service.When asked about the car wash Mr. Bena moved his head. As if to say “so”. He was rude to my wife when she que every other time I’ve come for service.When asked about the car wash Mr. Bena moved his head. As if to say “so”. He was rude to my wife when she questioned him about pricing. I’m certain he wouldn’t have behaved that way towards a male customer. More
by Reggwash
Employees Worked With
Nick Bena
August 13, 2020
The sales staff and management was professional, knowledgeable, and kind. The service department is quick and accurate on troubleshooting. I would recommend friends and family to this dealership for knowledgeable, and kind. The service department is quick and accurate on troubleshooting. I would recommend friends and family to this dealership for their Nissan needs. More
by MCR1978
Employees Worked With
Tigh Shaffer, Mike McNeeley, Vincent Vectirelis, Nick Bena, Alyssa Beaudette
August 11, 2020
My Personal Dealership I just leased a 2020 Maxima, and this is the 5th car I've leased from Ken Ganley Nissan! I consider them my personal dealership. The service is great I just leased a 2020 Maxima, and this is the 5th car I've leased from Ken Ganley Nissan! I consider them my personal dealership. The service is great and they obviously care about my business! More
by TRISH918
Employees Worked With
Jimmy Koty, Mike McNeeley
August 10, 2020
Nobody does it better! From the moment you pull in. You Know your in good hands. The Attention to detail and quality of service is top notch. No reason to go anywhere else. From the moment you pull in. You Know your in good hands. The Attention to detail and quality of service is top notch. No reason to go anywhere else. More
by JKAROLESKI
Employees Worked With
Mike McNeeley
August 07, 2020
As mentioned before all the people that helped in the process of me buying my new Rouge were Excellent in serving me. Thanks you Nissan process of me buying my new Rouge were Excellent in serving me. Thanks you Nissan More
by KIMPRAYERWARRIOR
Employees Worked With
Fiance man with the statue of man with cigar , Matt Swords, Felix Santiago Gonzalez, Vincent Vectirelis
August 07, 2020
Great service. Great people. Great atmosphere. And they always have great prices. Haven’t had any issues in 5 years. Definitely coming back and will recommend them to friends and family always have great prices. Haven’t had any issues in 5 years. Definitely coming back and will recommend them to friends and family More
by ALEKSH81
Employees Worked With
Tony Szabo, Mike McNeeley, Vincent Vectirelis, Nick Bena
