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Ken Ganley Nissan Medina

Medina, OH

4.8
1,691 Reviews

5180 Montville Dr

Medina, OH

44256

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Showing 1,691 reviews

August 07, 2020

Great service. Great people. Great atmosphere. And they always have great prices. Haven’t had any issues in 5 years. Definitely coming back and will recommend them to friends and family More

by ALEKSH81
Recommend Dealer
Yes
Employees Worked With
Tony Szabo, Mike McNeeley, Vincent Vectirelis, Nick Bena
Aug 08, 2020 -

Ken Ganley Nissan Medina responded

Thank you for your great review.

August 06, 2020

Always great! Tigh is amazing! Always make sure everything is smooth. I continue to drive all the way there because Of there great service! Customer service there is perfection! More

by JENNJ1019
Recommend Dealer
Yes
Employees Worked With
Jimmy Koty, Tigh Shaffer, Mike McNeeley, Vincent Vectirelis, Nick Bena, Alyssa Beaudette
Aug 18, 2020 -

Ken Ganley Nissan Medina responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2020

Extended warranty issue not resolved. Service was slow and not finished when told. Car wash was not worth the wait. Car was filthy on pickup. More

by KVM1234
Recommend Dealer
No
Employees Worked With
Nick Bena
Aug 08, 2020 -

Ken Ganley Nissan Medina responded

Kathy, please call my service manager Tigh.

August 06, 2020

always a great experience Mike is the best. Returned for our second car bought at Medina Nissan, and Mike had to be our salesperson. Have and will recommend Mike to friends and More

by GASCAP3@wowway.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lamtman
Aug 12, 2020 -

Ken Ganley Nissan Medina responded

Thank you for being a repeat customer. We appreciate your awesome review.

August 03, 2020

I have been taking my vehicles to Ken Ganley for service for a few years now. The service department team is lead by Tigh Shaffer and are the greatest, best never team. Always do an excellent job. From the More

by inno_1
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer, Mike McNeeley, Vincent Vectirelis, Nick Bena, Alyssa Beaudette
Aug 18, 2020 -

Ken Ganley Nissan Medina responded

Hi Inno_1, we are very happy to have provided you with such a positive experience!

August 03, 2020

Rose was very professional and knowledgeable. She explained every step of the process. She even took the time to sanitize the door handle and steering wheel when I went for a test drive. She showed More

by miishalove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Strelbicki
Aug 03, 2020 -

Ken Ganley Nissan Medina responded

Thank you for taking the time to let us how know we did a great job.

August 02, 2020

NEVER AGAIN I never gave Ganley a star above two, they did not deserve a good rating, I gave one star because this survey would not allow me to continue. More

by RASHEED7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rose Strelbicki
Aug 03, 2020 -

Ken Ganley Nissan Medina responded

Martha, what can we do to make you happy? Was your salesperson not helpful or knowledgeable? What went wrong?

August 02, 2020

THE BEST! I don't give my trust easily. It has to be earned and every person I have ever dealt with at Ken Ganley Nissan in Medina has definitely earned my tru More

by MARY.HOFFMAN5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swords, Tony Szabo, Tigh Shaffer, Mike McNeeley, Vincent Vectirelis, Nick Bena, Alyssa Beaudette
Aug 03, 2020 -

Ken Ganley Nissan Medina responded

Mary thank you for your glowing review.

August 01, 2020

All went well and was happy with everyone who worked with us. Thanks again for the quick turnaround in getting all repairs finished in 1 day. More

by DBLDR99
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer
Aug 03, 2020 -

Ken Ganley Nissan Medina responded

We appreciate your positive feedback.

July 31, 2020

Great Customer Service, Solution oriented Tigh did an amazing job getting our company vehicle serviced. He truly went to bat to have a warranty issue reviewed and in these difficult times we More

by ERIC@GRAYTECHINTL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer
Aug 04, 2020 -

Ken Ganley Nissan Medina responded

Thank you Eric was letting us know you are 100% completely happy.

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