
Ken Ganley Nissan Medina
Medina, OH
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Exceptional service as usual working with the service department. I appreciate their willingness to go above and beyond. They always provide great service and are polite. department. I appreciate their willingness to go above and beyond. They always provide great service and are polite. More
I’m not sure how standing water could get into the floor of my Nissan Rogue and not have a way to drain out, but this is what they told me. It cost over $600 to repair an item that they did not have in stoc of my Nissan Rogue and not have a way to drain out, but this is what they told me. It cost over $600 to repair an item that they did not have in stock so they had to repair the existing damaged part. I worked with 2 different people in service. I really didn’t understand the issue at all. I was not thrilled with the whole situation, although it seems fine now. More
Great service. Go above and beyond. Thanks Nick. Good communication with customers. Explains service work and future work needed. Very professional. Nick is why I keep coming back for service work communication with customers. Explains service work and future work needed. Very professional. Nick is why I keep coming back for service work More
oil change Quick in and out. My service advisor was very helpful in providing me with quotes for new tires that will be needed within the next few months. Quick in and out. My service advisor was very helpful in providing me with quotes for new tires that will be needed within the next few months. More
Good Service Went for the 5K miles maintenance and the staff was friendly even though it s a walk-in and the vehicle is ready within the time proposed. Went for the 5K miles maintenance and the staff was friendly even though it s a walk-in and the vehicle is ready within the time proposed. More
Very kind and understanding people. They heard my needs and got me in something affordable. Mike Rodriguez is the go to person. Thank you Mike! and got me in something affordable. Mike Rodriguez is the go to person. Thank you Mike! More
Service department is fantastic. Found me a new dealer now. Super fast and friendly. Highly recommended. Mike got me in right away and my car was done before they said! now. Super fast and friendly. Highly recommended. Mike got me in right away and my car was done before they said! More
No mask was worn by service people Will not use your No mask was worn by service people Will not use your services until a vaccine is available I am 78 years old Have diabetes and kidney cancer I h No mask was worn by service people Will not use your services until a vaccine is available I am 78 years old Have diabetes and kidney cancer I have already complained to gov 4 days aho More
in terms of overall sales AND maintenance this is the best nissan dealership in my area. Ive dealt with other dealerships and they were ok...but there was always some issues with service. Not with Ganley best nissan dealership in my area. Ive dealt with other dealerships and they were ok...but there was always some issues with service. Not with Ganley More
Would not recommend this dealership Purchasing a used Pathfinder here and after a month determined the car was too big for college campus use. Contacted our sales rep, Mike Lamtman with Purchasing a used Pathfinder here and after a month determined the car was too big for college campus use. Contacted our sales rep, Mike Lamtman with no response. After repeated attempts, Mr Lamtman responded with excuses why he never would respond but ultimately was not interested in helping us trade the car in for another used car. Called the dealership to speak with someone else to have this addressed and all they do is pass you over to your original sales rep. Have sent multiple emails, have contacted Ganley corporate - still no response or action from anyone. They are quick to take your money though. More