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Ken Ganley Nissan Medina
Medina, OH
1,686 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,686 reviews
June 26, 2020
I really enjoy this dealership,the people and polite and professional , I would highly recommend ken ganley nissan to anyone. Service is quick and easy. professional , I would highly recommend ken ganley nissan to anyone. Service is quick and easy. More
by STEVENH93
Verified CustomerEmployees Worked With
Nick Bena
June 26, 2020
Not just Nissan work - also Infiniti Very easy to schedule work and communicate with. Full understanding of Nissan and Infiniti vehicles. Much more reasonably priced when compared to th Very easy to schedule work and communicate with. Full understanding of Nissan and Infiniti vehicles. Much more reasonably priced when compared to the Infiniti dealership. More
by sluderrl
Employees Worked With
Tigh Shaffer
June 24, 2020
I will not give them a good rating, as they hosed me. The car that I took delivery on was at a price of 16-17,000 dollars. They added 8000 dollars to a 20000 price tag. They did not give me the discou The car that I took delivery on was at a price of 16-17,000 dollars. They added 8000 dollars to a 20000 price tag. They did not give me the discount price. They also rushed me through the signature part, and I did not get to read everything the next. The added cost was for getting me approved. I will most likely have to turn the vehicle in. Thanks, Ron My overall experience sucked. The first thing that I did not get was the sale price. Second the signature part was rushed and I could not read anything the next day. Third was they added 8000 dollars to the price for it to get approved. I would not recommend them to anybody that I know. More
by JDOSH1254
Employees Worked With
Matt Swords, Tony Szabo, Michael Lamtman, Vincent Vectirelis
June 23, 2020
New Pathfinder Lease I returned for my third lease on a Pathfinder. The sales and service departments are great to work with at Ganley Nissan in Medina. Everyone is alwa I returned for my third lease on a Pathfinder. The sales and service departments are great to work with at Ganley Nissan in Medina. Everyone is always friendly and courteous. More
by BRACESBYUS
Employees Worked With
Rose Strelbicki
June 21, 2020
My husband and I purchased a 2015 Dodge Dart on June 11, 2020. We had the car for 5 days and it starting sputtering when starting and the check engine light came on it. Then the tank was full of gas and in 2020. We had the car for 5 days and it starting sputtering when starting and the check engine light came on it. Then the tank was full of gas and in two days the car was almost empty. It was only driven about 20 miles in those two days. We then took it to a mechanic and he said the purge value needed replaced. We are day 10 of buying the car and already are having issues. When we were at the dealer it made a sound like the struts would need replaced very soon. Felix our sales person took it across the street to have it checked and he said all was well. The struts do need replaced, along with the purge value and hopefully the purge value will clear the check engine light and the car needing an excessive amount of gas for very few miles. 10 days in and this is where we are. Our financial person was fantastic!!! He was very professional and very nice. More
by DSIMPSON15
Employees Worked With
Felix Santiago Gonzalez
June 20, 2020
Ken Ganley was excellent to work with for buying our Nissan Armada....top shelf! Jimmy was as professional a salesperson as it gets in helping through the decision process! Nissan Armada....top shelf! Jimmy was as professional a salesperson as it gets in helping through the decision process! More
by JANPORTER1205
Employees Worked With
Jimmy Koty
June 19, 2020
Greast experience Very friendly staff, Felix was my salesman and went above and beyond to help me get my dream car. I am very happy with my purchase. I would recommend Very friendly staff, Felix was my salesman and went above and beyond to help me get my dream car. I am very happy with my purchase. I would recommend Ken Ganley Nissan to my friends and family. More
by TSTABILE59
Employees Worked With
Felix Santiago Gonzalez
June 19, 2020
Quick and Pleasant I needed a repair and they were able to accommodate. I contacted a different dealership and they wanted to do a diagnostic, order parts, get them, and I needed a repair and they were able to accommodate. I contacted a different dealership and they wanted to do a diagnostic, order parts, get them, and then do the repair. Ken Ganley Nissan had everything in stock and had it fixed quickly. More
by JTARANTO0
Employees Worked With
Tony Szabo, Mike McNeeley, Vincent Vectirelis
June 19, 2020
Had a problem after a routine oil change After my recent oil change, I decided to change my spark plugs myself. Upon taking the cover off to access the plugs, I noticed the top of the engin After my recent oil change, I decided to change my spark plugs myself. Upon taking the cover off to access the plugs, I noticed the top of the engine was wiped down. Upon attempting to take the old plugs out, I noticed oil in each of the chambers. So much so, that I could not see the top of the plug. I had to clean each out before taking out the old plugs to replace with the new. The service person must have spilled oil; a lot of oil. Had I not changed the plugs myself, I would have never noticed. I would expect anyone working on my car to report this to me and then clean it. It makes me wonder if other things have happened like this. This was disappointing. I understand these things happen but to not take care of it is irresponsible. More
by BERG5729
Employees Worked With
Don't recall
June 17, 2020
Dropped the car off for service work. Vince was informative on the work to be done to diagnose the problem. Picked up the next day but issue still exist. Will have to bring back for further diagnos informative on the work to be done to diagnose the problem. Picked up the next day but issue still exist. Will have to bring back for further diagnosis of problem. More
by DONTROTT75
Employees Worked With
Vincent Vectirelis
