
Ken Ganley Nissan Medina
Medina, OH
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Good service Service quality was good. However, please keep customers updated on progress. I sat in waiting area for approximately one hour and twenty minutes befo Service quality was good. However, please keep customers updated on progress. I sat in waiting area for approximately one hour and twenty minutes before anyone updated me on progress of my vehicle. After we discussed what needed to be done, I found out that my car wouldn’t be done for another hour to hour and a half. After I expressed my displeasure, I was offered a vehicle to drive until my car was finished. That was great! Also, thanks for supplying complimentary snacks and beverages. That is really appreciated. If I didn’t have to wait so long before I was updated on my car’s progress, I would have given a five star rating. More
Quick and efficient service I just needed an oil change. I have a commercial van and the service crew was the fastest I’ve experienced. Great job. I’ll be back in another 5,000 I just needed an oil change. I have a commercial van and the service crew was the fastest I’ve experienced. Great job. I’ll be back in another 5,000 miles. Thanks More
Always a good experience Went in for an oil change and it was done quickly without a lot of wait time. The staff always friendly and helpful. I trust this service dept. Went in for an oil change and it was done quickly without a lot of wait time. The staff always friendly and helpful. I trust this service dept. More
Great people....dealt with Nick. We like dealing with Ken Ganley's Service Dept over other Nissan Service Departments. We will use them for all of our future service needs. We like dealing with Ken Ganley's Service Dept over other Nissan Service Departments. We will use them for all of our future service needs. More
We were treated exceptionally nice. Very friendly atmosphere and they worked with us for our price and terms. Will definitely recommend to others. A bit far from our home but worth it. atmosphere and they worked with us for our price and terms. Will definitely recommend to others. A bit far from our home but worth it. More
service? Went in for routine time/mileage service. Took an hour and then I got notified I needed $350 worth of front brake pads and a $150 battery. The s Went in for routine time/mileage service. Took an hour and then I got notified I needed $350 worth of front brake pads and a $150 battery. The service people apparently never noticed the rear calipers were so rusted that they would not equalize. Nobody at this dealership ever bothered to lubricate the hood latch or rear door hinges; had to do it myself. More
Excellent and efficient service as usual! Always appreciate the effort! All without a scheduled appointment. Looking forward to our follow up visit next week hopefully! appreciate the effort! All without a scheduled appointment. Looking forward to our follow up visit next week hopefully! More
Routine Maintence was quick and painless. Fast but thorough. Great folks to deal with. Explained service done and future visits. Service waiting area at.the time made it easy for me to work while i wa thorough. Great folks to deal with. Explained service done and future visits. Service waiting area at.the time made it easy for me to work while i waited. More
Everybody treated us with respect, an were very courteous and helpful to our needs in purchasing the auto, We were very happy working with the Hanley team, and helpful to our needs in purchasing the auto, We were very happy working with the Hanley team, More
5/5 stars. Very thorough, detailed explanation of work done. Nice, clean, uncluttered waiting area with available snacks if you desire. Good experience each time. done. Nice, clean, uncluttered waiting area with available snacks if you desire. Good experience each time. More